Automotive Call Center / Receptionist
Inver Grove Toyota · Inver Grove Heights, MN · 2 wk ago
Management$20/hrFull-time
About the role
We value our employees and strive to make your work environment fun, professional, and enjoyable. We focus on bringing our customers the latest technology and creating a unique vehicle buying experience.
Responsibilities
- Contact and communicate with customers to identify automotive needs
- Build rapport with customers to establish a base of referrals and grow your customer network
- Answer a high volume of inbound calls
- Set appointments for service customers
- Contact customers to confirm appointments
- Provide information on service incentives
- Make outbound calls
Requirements
- Great customer service skills and motivation to be successful
- Excellent phone presence
- Able to create and maintain customer relationships
- Strong computer and phone skills (ADP, Outlook, Excel)
- Prior sales, call center, or BDC experience
Preferred Qualifications
- Great communication skills
- Able to multi-task
- Bi-lingual is a plus
- Team player
Pay
Hourly rate starting at $20 plus commissions.