Automation Solution Engineer

About the role

The HHSC Social Services Applications division is seeking a high‑performing Automation Solutions Engineer to design, build, and support end‑to‑end enterprise automation solutions. Working with minimal direction, you will create reusable AWS infrastructure modules, expand robotic process automation capabilities, and develop intelligent automation solutions that improve operational efficiency and system interoperability. This position supports the Texas Integrated Eligibility Redesign System (TIERS) and related technologies that deliver more than 60 types of essential assistance services to Texans.

Essential Job Functions

• Cloud Infrastructure Automation and Architecture (40%) – Design, build, and maintain reusable AWS infrastructure modules using Terraform Enterprise; develop secure, scalable, automated cloud solutions; promote infrastructure standardization, resiliency, and operational reliability.
• Robotic Process Automation Development (35%) – Design, develop, implement, and enhance enterprise RPA capabilities; build advanced automation solutions using UiPath and Microsoft Power Automate; support governance, maintainability, and scalability of RPA implementations.
• AI Integration and Core Programming (20%) – Design and implement adaptive, AI‑enabled workflows; develop integrations, scripts, and custom solutions using Python and RESTful APIs; evaluate emerging AI and automation technologies.
• Mission‑Critical System Support and Oversight (5%) – Provide technical support for the TIERS portfolio and Eligibility Supporting Technologies; ensure high availability, reliability, and supportability; participate in troubleshooting, root cause analysis, and continuous improvement.

Knowledge, Skills and Abilities

• AWS cloud architecture, services, and infrastructure design principles.
• Infrastructure as Code (IaC) concepts and Terraform Enterprise practices.
• Robotic Process Automation platforms, implementation methods, and governance frameworks.
• Python programming, API development, and RESTful integration patterns.
• Emerging AI technologies, including large language model (LLM) integrations and agentic workflow orchestration.
• Designing, testing, and maintaining reusable infrastructure modules for enterprise‑scale development environments.
• Developing complex automation scripts, integrations, and API‑based solutions using Python.
• Building and deploying automated business processes using UiPath and Microsoft Power Automate.
• Troubleshooting complex cloud infrastructure issues, automation failures, and integration defects.
• Producing technical analysis, architecture documentation, and operational support materials for enterprise systems.
• Working with minimal supervision while exercising sound judgment, initiative, and accountability.
• Analyzing complex operational and technical problems and designing effective automation‑based solutions.
• Managing multiple priorities and delivering high‑quality solutions in a fast‑paced enterprise environment.
• Collaborating effectively with cross‑functional development, infrastructure, security, and operations teams.
• Communicating technical concepts clearly to both technical and non‑technical stakeholders.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or Professional.
• AWS Certified DevOps Engineer – Professional.
• UiPath Certified Advanced RPA Developer (ARD) or Microsoft Certified: Power Automate RPA Developer Associate.

Initial Screening Criteria

• At least five (5) years of progressive, hands‑on experience in cloud infrastructure automation and deployment.
• At least three (3) years of experience developing automation solutions using Python and RESTful APIs.
• At least one (2) year of experience developing automation workflows or scripts using enterprise RPA platforms such as UiPath or Microsoft Power Automate.
• Experience designing reusable infrastructure modules, automation frameworks, or shared platform services in a large enterprise environment (preferred).
• Experience supporting public sector, healthcare, or human services systems (preferred).

Benefits

Comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, numerous opportunities for career advancement, and more. See the “Benefits of Working at HHS” webpage for additional details.

Pay

Salary range: $6,377.50 – $10,785.83 per month (pay frequency: monthly). Salary Group: TEXAS‑B‑26.

Schedule

Shift: Day (first shift). Telework eligibility up to 5% of work time, subject to agency policies and supervisor discretion. Position is full‑time and exempt.