Auto Insurance District Manager Bilingual
Amtex Insurance · San Antonio, TX · 2 days ago
FinanceFull-time
Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screen applicants, interview, and hire new agents
- Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with other team members
- Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
- Monitor agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
- Create and implement weekly work schedule for agents
- Handle any escalated customer service issues that may arise
- Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Supplemental pay types: Commission pay
Schedule
- Weekly day range: Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting
- In-person
- In the field
- Office
License/Certification
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)