Auto Glass Installation Technician Trainee

About the role

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned.