Auto Glass Installation Technician Trainee

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. This position requires a combination of technical skills, customer service, and the ability to work independently and as part of a team.

Responsibilities

• Provide all vehicle glass repair and replacement services at Safelite Shops and Mobile Glass Shops.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, and Safelite’s handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other license(s) (as required by federal, state and local laws) to operate a company vehicle.
• Required Safelite SafeTech™ certification.
• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, operating various hand and power tools safely, and operating a motor vehicle.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively.
• Read, write, and interpret the English language and technical directions.
• Communicate orally (via phone) and written (via computer or other electronic means).
• Maintain a professional appearance, adhering to Company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

Qualifications

• High School Diploma or GED/Equivalent.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, operating various hand and power tools safely, and operating a motor vehicle.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively.
• Read, write, and interpret the English language and technical directions.
• Communicate orally (via phone) and written (via computer or other electronic means).
• Maintain a professional appearance, adhering to Company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

Benefits

A benefits package valued at more than $10k*, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days, up to $5,250 annually in tuition reimbursement, and paid training and all the tools and resources you'll need to be successful.

Pay

Competitive weekly pay starting at $20.25/hour, increasing to $24.00/hour after training and certification.

Schedule

Flexible scheduling to accommodate customer needs.