Auto Glass Installation Technician Trainee
About the role
A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement, and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.
Responsibilities
- Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including:
- Observing and assisting in installing and repairing auto glass
- Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
- Providing additional services & products
- Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude, and following taught techniques
- Safely operate company and customer vehicles, company-issued tools, and chemicals utilized throughout the workday
- Perform other duties as assigned
- Comply with all policies and standards
Qualifications
Education
- High School Diploma or GED/Equivalent (preferred)
- Valid state-issued driver’s license and any other license(s) required by federal, state, and local laws to operate a company vehicle
Experience
- Must be 18 years of age or older
Skills and Abilities
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to stand for extended periods, work in tight spaces, bend, and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state, and local laws and agreement to be monitored via in-cab vehicle safety camera/video surveillance technology
- Maintain professionalism and passion for providing outstanding customer service and exceeding customer expectations
- Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
- Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues
- Problem-solving and ability to troubleshoot issues, independently and collaboratively
- Ability to read, write, and interpret the English language and technical directions
- Ability to communicate orally (via phone) and in writing (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
Pay
Competitive weekly pay starting at $21.25/hour, increasing to $25.25/hour after training and certification. Earn $5/set of wiper blades when added for customer safety.
Benefits
A benefits package valued at more than $10k*, including:
- 401(k) plan with company matching
- Medical plans
- Paid time off, holidays, and volunteer days
- Program to buy additional PTO or sell unused time up to 16 hours
- Up to $5,250 annually in tuition reimbursement
- Paid training and all the tools and resources you'll need to be successful
View all health, wealth, and life offerings at www.safelitebenefits.com.