Auto Field Adjuster - National General

National General is part of The Allstate Corporation, offering home, auto, accident, health insurance, and other specialty niche insurance products through a large network of independent insurance agents and directly to consumers.

About the role

This is a field-based, territory-specific opportunity supporting Lincoln, NE and surrounding areas. We are seeking a skilled Auto Field Appraiser with strong time management skills, hands-on experience using CCC ONE or similar estimating software, and proven negotiation skills. The ideal candidate demonstrates exceptional attention to detail and a strong commitment to delivering a positive, customer-focused experience.

Responsibilities

• Create or audit comprehensive estimates of damages for 1st and 3rd party material damage claims in auto or specialty lines, leading to proper disposition.
• Train, mentor, control quality, and provide technical assistance on material damage claims.
• Possess strong estimating fundamentals to evaluate damages on losses of all severities.
• Demonstrate a deep understanding of all policy types written by the company.
• Negotiate settlements, make settlement payments, and document all activities in complex files across multiple lines.
• Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; decide on the best option.
• Build and maintain relationships with both internal and external customers across multiple lines.

Skills

• Appraisal Software
• Business Acumen
• Business Management
• CCC ONE
• Claims Resolution
• Documentation
• Material Damage Claims
• Quality Management
• Relationship Management

Pay

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49 – $37.50/hour
• Field Adjuster Cons II: $28.03 – $39.42/hour
• Field Adjuster Sr. Cons I: $35.82 – $45.58/hour

Compensation is based on experience and qualifications. Total compensation may include additional components such as incentive pay (e.g., commission or bonus), if applicable.

Benefits

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.