AUTO COLLISION BODY SHOP TECHNICIAN REPAIR TECH

About the role

The technician is capable of diagnosing problems and carrying out repairs in several areas. Technician may specialize in specific repair areas.

Responsibilities

• Performs the work described in the work orders efficiently and accurately, based on the dealer’s and manufacturer’s standards.
• Determines the cause of any defect and repairs it.
• Detects the defects in the vehicle, based on the customer’s complaints and his/her own inspection.
• Ability to communicate with other departments as needed.
• Contacts the parts department to obtain the necessary parts.
• Stores and labels parts, if the work is under warranty or if the customer asks that this be done.
• Examines the vehicle assigned to him/her, to determine if additional safety or maintenance work is necessary.
• Inspects recently delivered vehicles and road tests them, to detect any obvious damage or missing components, and to evaluate their driving functions.
• Notifies the technical advisor and/or the foreman, as soon as possible, if additional work is required, if the work described is unnecessary or if the repairs cannot be done.
• Installs the optional equipment requested by the customer or the dealer.
• Reports any defective or poorly functioning equipment to his/her immediate supervisor.
• Documents all work performed and recommended in the work order.
• Road tests vehicles, if necessary.
• Participates in training programs and attends school and events sponsored by the manufacturer.
• Keeps up-to-date on the manufacturer’s technical bulletins.
• Supervises the work of the apprentice technicians, as requested.
• Ensures that the customers’ cars are clean.
• Reports any incident which may affect the appearance or condition of a car to the technical advisor as soon as possible.
• Ensures that the shop is clean and tidy.
• Maintains all the tools and manuals belonging to the dealership and takes responsibility for them; returns