Auto Bodily Injury Claims Adjuster
About the role
As a member of Strala's Claims team, you'll report to and work alongside the VP of Claims to deliver world-class service to our clients. You'll work remotely in a fast-paced, high-growth environment to investigate auto bodily injury claims, evaluate damages and exposure, negotiate settlements, and drive fair, timely resolutions.
Strala's mission is to eliminate non-value-added, repetitive work so adjusters can focus on what matters most—applying their professional judgment to deliver the best possible claims experience. You'll have the support of a collaborative team and ongoing coaching as we scale our capabilities.
Responsibilities
You will investigate auto bodily injury claims, evaluate damages and exposure, negotiate settlements, and drive fair, timely resolutions. You'll be expected to take initiative, spot friction before it becomes a problem, bring solutions rather than just problems, and see the platform as something you actively improve rather than simply use.
Qualifications
- 2+ years of experience handling auto BI claims (first-party and third-party)
- Active Adjuster License
- Familiar with demand evaluation, attorney negotiation, and reserve setting
- Detail-oriented, organized, and self-motivated
- Proactive, not reactive—you anticipate needs and act before being asked
- Collaborative, curious, and comfortable with change—you give constructive product input, not just bug reports, and treat improving the platform as part of the job