Authorization Specialist

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Responsibilities

• Manage prior authorizations, referrals, appeals, extensions, and reauthorizations from submission through approval.
• Review clinical documentation to ensure submissions meet payer and medical necessity requirements.
• Follow up with insurance carriers to monitor status and resolve authorization issues.
• Coincide with peer reviews, appeals, referrals, and medication access workflows.
• Maintain accurate documentation across EHR, CRM, and related systems.
• Partner with Case Managers and clinical teams to support timely patient care.

Requirements

• Experience with prior authorizations, insurance verification, medical billing, or related healthcare operations.
• Knowledge of commercial, Medicare, and Medicaid payer requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with Microsoft Office; experience with AdvancedMD, Salesforce, and Availity preferred.
• TMS, Spravato®, or specialty behavioral health authorization experience.
• Familiarity with REMS and Spravato® With Me programs.
• Knowledge of specialty pharmacy or Buy & Bill workflows.

Qualifications

• Experience with prior authorizations, insurance verification, medical billing, or related healthcare operations.
• Knowledge of commercial, Medicare, and Medicaid payer requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with Microsoft Office; experience with AdvancedMD, Salesforce, and Availity preferred.
• TMS, Spravato®, or specialty behavioral health authorization experience.
• Familiarity with REMS and Spravato® With Me programs.
• Knowledge of specialty pharmacy or Buy & Bill workflows.

Skills

• Experience with prior authorizations, insurance verification, medical billing, or related healthcare operations.
• Knowledge of commercial, Medicare, and Medicaid payer requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with Microsoft Office; experience with AdvancedMD, Salesforce, and Availity preferred.
• TMS, Spravato®, or specialty behavioral health authorization experience.
• Familiarity with REMS and Spravato® With Me programs.
• Knowledge of specialty pharmacy or Buy & Bill workflows.

Benefits

• Health, dental, and vision insurance.
• Supplemental coverage.
• HSA/FSA accounts.
• Life and disability insurance.
• A 401(k) with company contribution.

Pay

• Salary is commensurate with experience.

Schedule

• The schedule is typically full-time.