Austin 20 (Parmer/McNeil) Grocery - Overnight Stocker - Full time

About the role

As a Night Stocker, you’ll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you’ll be stocking for a large footprint in the store, you’ll learn about multiple products and departments across the total store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Responsibilities

• Stocking: Stock shelves and refill displays; load, unload, and move heavy, bulky products (including unloading trucks); condition shelves and products.
• Learn and apply product knowledge with attention to detail (e.g., rotation dates, shelf and label info) to help the department meet A+ Standards.
• Keep the department clean and well-organized, including the back room and shelves.
• Apply personal discipline to ensure compliance with and execution of established Standard Operating Procedures (SOPs) and leader direction.
• Ensure federal, state, and company regulations and standards for product food safety and sanitation are met.
• Work efficiently and with a team attitude; comply with and maintain productivity standards.
• Take constructive feedback well and apply learning to future tasks; may coach or train other Stockers.
• Customer Service: Operate with a team mindset, often working cross-functionally within the store; build relationships across departments (e.g., Curbside).
• Learn and model customer service and hospitality with customers and Store Partners.
• Assist customers in locating products and answering product questions.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Age Requirement: 18+
• Work Experience: Experience stocking and in customer service preferred; experience in a physically demanding job is a plus.
• Knowledge/Skills/Abilities:
  • Understanding of SOPs and guidance related to emergency procedures, proper stocking, etc.
  • Strong communication and reading/writing skills.
  • Strong organization and time-management skills.
  • Customer service skills and a service mentality.
  • Ability to perform repetitive, physical tasks that sometimes include heavy lifting.
  • Ability to think on your feet and work with agility.
  • Ability to work as part of a team to meet nightly goals.
  • Ability to manage multiple priorities and shift focus between tasks; close attention to detail.
  • Ability to apply personal discipline to SOPs and leader direction.
  • Ability to work overnight shifts, including weekends and holidays.
• Education: High school diploma or equivalent preferred.
• Licenses/Certifications: Forklift and power jack training provided upon hire.

Physical Demands & Working Conditions

Work in a fast-paced, demanding store environment while paying close attention to detail. Perform the following based on your department:

• Grocery:
  • Constantly: reach at waist, grasp
  • Frequently: stand, walk, bend
  • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
  • Occasionally exposed to: cold, loud noise, ambient temperatures, wet conditions
  • Ability to lift 50 lbs and manage in excess of 100 lbs
• Drugstore:
  • Constantly: reach at waist, grasp
  • Frequently: stand, walk
  • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
  • Occasionally exposed to: loud noise, ambient temperatures, wet conditions
  • Ability to lift 66 lbs and manage in excess of 50 lbs
• Dairy:
  • Constantly: reach at waist, grasp; exposed to cold temperatures
  • Frequently: stand, walk, bend
  • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
  • Occasionally exposed to: loud noise, ambient temperatures, wet conditions
  • Ability to lift 86 lbs and manage in excess of 100 lbs
• Frozen:
  • Constantly: reach at waist, grasp; exposed to cold temperatures
  • Frequently: stand, walk
  • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
  • Occasionally exposed to: loud noise, ambient temperatures, wet conditions
  • Ability to lift 60 lbs and manage in excess of 100 lbs
• General Merchandise:
  • Constantly: reach at waist, grasp
  • Frequently: stand, walk, bend
  • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, perform fine motor movements
  • Occasionally exposed to: loud noise, ambient temperatures, wet conditions
  • Ability to lift 60 lbs and manage in excess of 60 lbs

Measurements noted are generally defined as: Constantly (5.5+ hours per 8-hour day); Frequently (2.5–5.5 hours per 8-hour day); Occasionally (0–2.5 hours per 8-hour day). Partners must never lift beyond their own safe lifting limit. If an item is too heavy, partners must break it down or ask for assistance.

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.