Austin 20 (Parmer/McNeil) Bakery - Food Service Rep - Part time

Responsibilities

• Customer Service: Provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products; assists them with selections.
• Food Service / Production: Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, rotates, and culls products for poor quality; assists in technical areas as needed (e.g., basic set-up and clean-up processes).
• Sales: Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales.
• Food Safety: Cleans and sanitizes display cases; operates/maintains equipment properly; complies with H-E-B food safety and sanitation standards; complies with department/store operating procedures.
• Additional Department-Specific Responsibilities:
  • BAKERY: Records production and shrink to aid in production planning; assists in technical areas as needed (e.g., baking, frying, and decorating); culls bakery products for poor quality, expiration dates.
  • DELI: Takes care of service counter customers; uses ordering system applications; uses Fresh Production Planner; performs inventory management processes (MSI, PAW) as required; if applicable, ensures catering orders are prepared and ready in time for customer pickup; performs all sanitation and maintenance tasks for Deli slicers.
  • PREPARED FOODS: Serves/packages products at customer's request; educates customers on preparation/reheating instructions of prepared foods; prepackages condiments (sauces, dressings) for prepared food items; cuts, slices, dices,