Austin 17 (Hwy 183/Braker) Deli - Cheese Shop Rep - Part time

About the role

As a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh cheese on a daily basis while maintaining all food safety and sanitation standards.

Responsibilities

Customer Service / Sales

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales

Food Service

• Prepares, packages, merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set-up and clean-up processes)

Food Safety

• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards, and department / Store operating procedures

Requirements

Age

18+

Knowledge, Skills & Abilities

• Understanding and knowledge of top cheese families and selections
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Education

HS Diploma or GED or equivalent

Licenses & Certifications

• Completion of Company Orientation, and food safety and sanitation training (upon hire)
• Completion of all necessary department training

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.