Austin 09 (Allandale) Beer/Wine - Customer Service Spec - Part time

Responsibilities

• Stock and properly rotate products on a daily basis while maintaining department and safety/sanitation standards.
• Stocks and rotates items as needed; assists with inventory control; loads, unloads, and moves product.
• Organizes, cleans, and prepares back area for the night crew and incoming trucks.
• Organizes merchandise on pallets to make the department presentable to the public.
• Ensures integrity of shelf tags and signage in department; may create/prepare signage as needed.
• Maintains standards in shrink, safety, inventory control, and sanitation.
• Checks shipments for out-of-date and damaged product to ensure freshness and quality.
• Builds, stocks, maintains, and takes down store displays.
• Performs Customer Service Assistant duties as needed.
• Provides superior customer service; answers customer questions regarding products and assists with selections; helps customers locate store merchandise.
• Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales.
• Cleans and sanitizes sales floor, display cases, prep areas, and equipment.
• Properly handles and maintains the operation of all equipment.
• Complies with departmental SOPs and store operating procedures.
• Additional department-specific responsibilities/prerequisites:
  • Beauty: Knowledge of beauty and cosmetic aids.
  • Drugstore/General Merchandise: Prepares tags and signs as needed.
  • Entertainment: Knowledge in the audio/video field; knowledge of specialty products, movies, music, electronics, and video games.
  • Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; prepares tags and signs as needed.
  • Texas Backyard: Basic knowledge of chemical recommendations; basic knowledge of the nursery business and plant recommendations; ability to complete Green Thumb training (H-E-B internal training).
• The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications