Austin 07 (Wells Branch) Bakery - Food Services Spec - Part time

Responsibilities

• Proactively provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Works independently with minimal supervision
• Applies expertise / experience to prepare, package, and merchandise fresh product effectively
• Focuses on inspecting for quality
• Slices, packages, labels, rotates, and culls products for poor quality
• Affords assistance in technical areas as needed (e.g., more difficult set-up and clean-up; operation of Tortilleria)
• Uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
• Cleans and sanitizes display cases
• Operates and maintains all / more complex equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• Records production and shrink to aid in production planning
• Affords assistance in technical areas as needed (e.g., baking, frying, and decorating)
• Culls bakery products for poor quality, expiration dates
• Serves / packages products at customer's request
• Edits preparation / reheating instructions of prepared foods
• Prepackages condiments (sauces, dressings) for prepared food items
• Cuts, slices, dices, chops, food in preparation for chef

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience - Required
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
  • Strong customer service skills - Required
  • Communication and interpersonal skills - Required
  • Reading and writing skills - Required
  • Planning and organizing skills - Required
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications: Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance - Required

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department
• Bakery: Constantly reach at waist, grasp; Frequently stand, walk, reach at shoulder, bend; Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs
• Deli: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs