Austin 31 (Slaughter lane/IH35) Bakery - Overnight Food Services Spec - Part time

Responsibilities

• Customer Service: Proactively provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products; assists them with selections; works independently with minimal supervision.
• Food Service / Production: Applies expertise/experience to prepare, package, and merchandise fresh product effectively; focuses on inspecting for quality; slices, packages, labels, rotates, and culls products for poor quality; assists in technical areas as needed (e.g., more difficult set-up and clean-up; operation of Tortilleria).
• Sales: Uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales.
• Food Safety: Cleans and sanitizes display cases; operates and maintains all/complex equipment properly; complies with H-E-B food safety and sanitation standards; complies with department/Store operating procedures.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine); strong customer service skills; communication and interpersonal skills; reading and writing skills; planning and organizing skills.
• Education: HS Diploma or GED or equivalent
• Licenses/Certifications: Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance

Physical Demands & Working Conditions

• Bakery: Constantly reach at waist, grasp; frequently stand, walk, stoop; occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder abduction; occasionally be exposed to wet, cold, hot conditions, loud noise; demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.
• Deli: Constantly reach at waist, grasp; frequently stand, walk, stoop; occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; occasionally be exposed to wet, cold, hot conditions, loud noise; demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.