Austin 29 (Westlake) Bakery - Baker/Fryer - Part time

Job Summary

As a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions

• Customer Service: Provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products and assists with selections; uses suggestive selling techniques to meet customer needs and build department sales.
• Production: Applies proficient baking / frying skills, including equipment set‑up, operation, cleaning, and maintenance; uses production tools to plan baking / frying; applies proper baking / frying techniques for each item according to visual training aids (VTAs); plans and breaks out the proper amount of baked goods daily; ensures quality control of all products before sending to the sales floor; ensures baked / fried product reaches the showcase and tables at prescribed times.
• Food Service: Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, and rotates products; records production and shrink to aid in production planning.
• Food Safety: Cleans / sanitizes display cases and maintains the production area according to SOPs; complies with H‑EB food safety and sanitation standards; complies with department / store operating procedures; operates / maintains all equipment properly.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience; required bakery experience.
• Education: High school diploma or GED or equivalent.
• Licenses/Certifications: Completion of Company Orientation (upon hire); Food Safety (upon hire); Sanitation Training (upon hire).
• Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine); strong customer service skills; communication and interpersonal skills; reading and writing skills; planning and organizing skills.
• Physical Demands & Working Conditions: Function in a fast‑paced, retail environment; work with customers, staying attentive to their needs; constantly reach at waist, grasp; frequently stand, walk; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills; occasionally exposed to wet, cold, hot conditions, and loud noise; ability to lift up to 50 lb and manage loads in excess of 50 lb; reasonable accommodations may be made for individuals with disabilities.