Austin 03 (41st/Red River) Healthy Living - Customer Service Spec - Part time

Responsibilities

As a Customer Service Specialist in our Healthy Living Department, you'll provide a well-stocked and well-maintained department while providing superior customer service.

• Customer Service / Sales
  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Prepares work schedules for department
  • Provides work direction and training to department Partners
• Stocking
  • Stocks and rotates items as needed
  • Assists with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Builds, stocks, maintains, and takes down store displays

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Preferred Knowledge/Skills/Abilities: Knowledge of natural foods, vitamins, minerals, macrobiotics, herbs, sports nutrition, organics, homeopathy, and aromatherapy
• Required Strong customer service and interpersonal skills
• Required Strong verbal / written communication skills
• Required Strong time-management, planning, and organization skills