Austin 03 (41st/Red River) Produce - Perishables Rep - Part time

Responsibilities

Job Summary: As a Perishable Representative, you are responsible for providing a well‑stocked and well‑maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, while maintaining all department and food‑safety/sanitation standards.

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly‑produced items to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H‑E‑B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department‑Specific Responsibilities
  • Aguas
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal records when appropriate
  • Market
    • Cuts, trims, and prepares meat for service meat counter and self‑service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

• Age Requirement: 18+
• Education: High school diploma or GED (or equivalent)
• Work Experience: None specified
• Knowledge / Skills / Abilities:
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
• Licenses / Certifications: Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment, working directly with customers and staying attentive to their needs. The following physical demands apply, varying by department.

• General (All Departments)
  • Frequently stand, walk, pivot, push/pull with arms, grasp, and perform cervical flexion
  • Occasionally reach overhead, at shoulder level, at knee level, or at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, and perform fine motor movements
  • Occasionally be exposed to hot conditions, ambient temperatures, and loud noise
• Market (Meat)
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push/pull with arms, grasp, and experience cervical flexion
  • Frequently be exposed to wet, cold conditions
  • Demonstrate the ability to lift 90 lb and manage loads in excess of 90 lb
• Seafood
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push/pull with arms, grasp
  • Frequently be exposed to wet, cold conditions
  • Occasionally reach overhead, at shoulder, at knees, and at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, and cervical flexion
  • Occasionally be exposed to hot conditions, ambient temperatures, and loud noise
  • Demonstrate the ability to lift 50 lb and manage loads in excess of 50 lb

Measurements are defined as: Constantly – 5.5+ hours per 8‑hour day; Frequently – 2.5–5.5 hours per 8‑hour day; Occasionally – 0–2.5 hours per 8‑hour day. Partners must never lift beyond their own safe lifting limit; if an item is too heavy, they should break it down into lighter components or request assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.