Auditions and Interviews Manager

About the role

Under the direction of the Associate Director of Campus Visits and Recruitment Events, the Auditions and Interviews Manager leads the design, execution, and tech optimization of audition and interview (A&I) processes for Berklee College of Music and Boston Conservatory at Berklee. Managing in-person, online, domestic, and international audition events, this role provides world-class service to prospective students while leveraging data analytics and CRM systems. At Berklee, your work directly supports the next generation of creative leaders.

Responsibilities

• Program Leadership & Team Supervision: Direct and supervise the A&I team, including Assistant Directors, the Auditions Coordinator, and student employees.
• Program Leadership & Team Supervision: Conduct training on Salesforce systems, event guidelines, and best practices for in-person and online auditions.
• Program Leadership & Team Supervision: Serve as the primary liaison for faculty during auditions, managing schedules, training, and payment processing with Academic Affairs.
• Event Logistics & Operations: Oversee logistics, venue setups, equipment, and catering for Boston, regional, and online audition events via Zoom.
• Event Logistics & Operations: Serve as the main technical resource for virtual auditions, online registration systems, and digital lead tracking.
• Event Logistics & Operations: Evaluate venue suitability, assess equipment requirements, and maintain partner relationships for domestic audition locations.
• Data Analytics & Customer Counseling: Analyze event ROI, attendance metrics, rating evaluations, matriculation outcomes, and cost assessments to refine recruitment.
• Data Analytics & Customer Counseling: Provide high-touch counseling to prospective students and families on audition formats, admissions eligibility, housing, and financial aid.

Requirements

• 3–5+ years of relatable experience in high-volume event management, higher education admissions, or program operations.
• Formal music training or professional experience in the musical arts is strongly preferred.

Skills

• Advanced skills with admissions software, specifically Salesforce, Zoom, FormAssembly, and FileMaker Pro.
• Exceptional interpersonal communication skills; ability to counsel diverse applicant populations with tact and diplomacy.

Benefits

• Outstanding health and dental coverage
• Institutional 403(b) retirement match
• Tuition assistance
• Generous PTO
• Paid winter break

Pay

Hiring range: $56,000 to $75,000; salary dependent on