Audit & Examination Coordinator

Position Summary

Responsible for supporting the Compliance Examinations & Reviews Team by gathering information and documentation requested for servicing focused audits and examinations, ensuring it is thorough and delivering it in advance of the established due date. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Responsibilities

• Distributes audit and examination questionnaire and follow-up questions to the appropriate business leaders.
• Gathers requested servicing documentation, such as payment histories, servicing system notes, policies and procedures.
• Audits responses from servicing leaders to ensure they are fully responsive to the questionnaire questions.
• Delivers requested audit/exam information and documentation within the established timelines.
• Maintains a library of responses and commonly requested documentation.
• Acts as liaison between the Servicing Division and Compliance Examinations & Reviews Team and assists with tracking and communication of status updates for the remediation of servicing findings and/or self-audits requested by auditors and examiners.
• Works with the Technology Team to extract documents from the imaging repository.
• Works with the Compliance Examinations & Reviews Team on ad hoc requests, as needed.
• Works with an outsource vendor on projects, as needed.
• Performs other duties and projects, as assigned.

Requirements

• Mortgage servicing experience required.
• MSP/Black Knight experience required.
• Project management and audit experience preferred.
• Data analysis, root cause analytics and reporting experience preferred.
• Intermediate skills in Microsoft Office applications including but not limited to: Excel and Powerpoint.
• Strong working knowledge of servicing regulations and investor guidelines.
• Ability to interact with all levels of the organization.
• Exceptional attention to detail, verbal, written and interpersonal communication skills.
• High School Degree or equivalent required, bachelor’s degree preferred.

About LoanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Pay

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $23.08 and $31.73/hr. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.