Coordinator, Exam Development

The Coordinator, Exam Development manages all aspects of workshop logistics for CompTIA, a leading voice in the IT ecosystem. This role plays a critical part in ensuring smooth and successful SME workshops held at CompTIA’s HQ office suite. Key responsibilities include:

1. Coordinate and maintain the calendars/schedules of the Exam Services Team for both workshop related meetings and/or internal CompTIA business meetings.
2. Order all catering along with beverages and snacks (as needed) for workshops and communicate with applicable departments/staff regarding catering logistics.
3. Create, maintain, and improve (as needed) electronic record-keeping for agreements, applications, resumes, and other SME-related information and data.
4. Support Exam Services Team by handling vendor/participant billing/invoicing.
5. Support exam development team by creating, maintaining, and improving electronic filing systems for SME NDA’s, SME applications, SME resumes, and SME database.
6. Manage pre- and post-workshop communication with SMEs and Exam Services team.
7. Create SME access accounts and account testing.
8. Coordinate post-workshop communication and set up and compile results of SME survey; Compile and distribute CEU letters.
9. Handle all SME-related invoicing, voucher requests and complete credit card receipt tracking, coordinating with accounting as needed.
10. Facilitate item review sessions during Exam Development workshops, including collaboration sessions and potential other session types.
11. Support exam services team by performing exam quality reviews, producing score reports, and performing quality reviews as needed.
12. Co-manage remote item writing efforts as needed.
13. Act as backup when necessary, by covering the basic roles and responsibilities of the other members of the Exam Services team (i.e., access to secure documents, security room, SFTP site, and manage SME meetings, etc.).
14. Assist in the facilitation of workshops as needed.
15. Attend occasional dinners with SME groups as a CompTIA liaison.

Additional Expectations:

• Model CompTIA's values and reflect them in how they work and collaborate.
• Participate in required and role-relevant training to maintain skills, ensure compliance, and support ongoing professional development.
• May be required to travel based on role responsibilities and business needs.

Why Join Us:

• We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential.
• We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated.
• We're not just looking for employees, we're looking for partners who share our vision and are eager to contribute to our purpose.

Our team works hard and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings including:

• Health, Dental, and Vision Insurance & FSA/HSA Plans
• Performance bonus up to 10% of base salary
• Unlimited PTO & 15 Paid Holidays
• Flexible Schedules & Summer Hours
• 12 weeks of Paid Parental Leave
• Sponsored Costco or Sam’s Membership
• 401K Retirement Plan with 6% company match
• Spot Bonuses for going above & beyond
• Tuition Reimbursement
• Home Office Allowance
• Wellness Reimbursement
• Student Loan Repayment
• Broadband Stipend

Expected compensation based on experience and qualifications – $46,000 – $50,000.