AUDIOVISUAL TECHNICIAN - MILWAUKEE, WI

Mills James is seeking a dynamic Audiovisual Technician to join our growing Milwaukee, Wisconsin Hospitality AV team. This position's primary role is to support the execution of live events and meetings at hotel sites. Our mission is to transform how hospitality clients view their AV partners, delivering audiovisual services worthy of their service standards.

Responsibilities

• Interact with onsite property staff to maximize sales and service effectiveness, exceeding customer expectations
• Attend sales meetings at the property to determine client AV needs
• Manage daily setup and strike of AV equipment for meetings and events
• Perform essential maintenance on AV equipment and maintain appropriate inventory
• Communicate equipment maintenance needs to the MJ warehouse Logistics Manager
• Oversee all supporting staff when needed

Requirements

• Maintain a professional appearance and attitude in an extraordinary service hospitality environment
• Basic knowledge of audio, video, lighting, and computers for meeting and event purposes; understanding signal flow is a key requirement; computer IT or video conferencing experience is a plus
• Proven excellent client service skills, effective communication, and organizational skills — both oral and written
• Exceptional attention to detail and good troubleshooting skills
• Proficient in Microsoft Office
• Valid driver’s license, reliable vehicle, and ability to drive box trucks and cargo vans
• Available to work early mornings, evenings, and occasional weekends
• Minimum of one year of experience in the audiovisual industry

Benefits

• Employee Assistance Program (EAP)
• 401(k) and Roth 401(k) with discretionary company matching