Audiology Technician

About the role

Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and Facial Plastics. Your role as an Audiology Technician will allow you to serve the community, simplify healthcare, and help provide creative solutions to ensure a world-class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills as an Audiology Technician and expand your knowledge in healthcare.

Responsibilities

• Provides excellent customer service and maintains positive public relations; assists in maintaining data in office management software.
• Maintains hearing aid supplies and orders, including but not limited to placing new orders, maintaining inventory of clinical supplies, and completing support duties for billing purposes.
• Performs order tracking to ensure timely arrivals for hearing aid fittings; completes repair forms and sends out repairs as necessary.
• Checks hearing aids upon arrival from manufacturer and assists customers with exchanges or returns as necessary.
• Demonstrates and sells Assistive Listening Devices (ALDs), batteries, and other special products.
• Performs routine cleaning of hearing aids.
• Sends copies of audiograms, reports, letters, and thank-you cards as needed.
• Assists with and supports marketing efforts and activities.
• Makes and returns phone calls on behalf of the Audiologist.
• Other duties as assigned.

Requirements

• Associate degree or higher.
• 1+ year of customer service or sales experience.
• Data entry or other experience reliant primarily on computer usage.
• Valid Driver’s License.

Preferred Qualifications

• Speech and Hearing Science background.
• Experience working with a diverse patient population, including geriatric patients.

Benefits

• Monday–Friday schedule, 8 AM–5 PM.
• Paid holidays and PTO on an accrual basis.
• Paid personal health day.
• Flexibility with full-time or part-time employment.
• Mentorship and career growth opportunities in a supportive, knowledge-sharing environment.
• Commitment to work-life balance and respect for every person.

Pay

$19.00 – $22.00/hour.