Audiology Assistant 3

Department of Otolaryngology – Miami, FL

About the role

The Audiology Assistant 3 performs tasks that are prescribed, directed, and supervised by a certified and/or licensed audiologist. This position serves as a mentor to Audiology Assistant 1’s and 2’s through training and professional advisement, and may delegate tasks to them as dictated by clinical needs. The role ensures clinics remain on time and can cover all areas of Audiology Assistant responsibility as needed.

Responsibilities

• Supports Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology.
• Performs hearing aid orientation, including basic care and use of hearing aids (insertion, removal, adjusting volume, etc.).
• Demonstrates care and maintenance of hearing devices to patients and caregivers.
• Works directly with the Practice Manager to train junior Assistants in all areas of responsibility.
• Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports.
• Prepares treatment room for patient examinations and provides basic instruction regarding procedures.
• Assists with examinations by preparing supplies and handing instruments and materials to the Audiologist.
• Cleans and sterilizes instruments while observing principles of sterile technique.
• Maintains accurate and complete patient records and documentation.
• Manages, organizes, and stocks audiology rooms with supplies daily and discards expired supplies.
• Evaluates audiology clinic organization and cleanliness weekly, checks hand sanitizer dispensers, and reports needs for refills or deep cleaning.
• Assists in clerical duties such as answering phone calls and maintaining records.
• Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of delays to maintain the daily schedule.
• Greets patients upon arrival, verifies information, and directs them to the clinic or audiology room.
• Assists in copying completed patient paperwork, delivering originals for scanning, and distributing copies to appropriate reading rooms.
• Assists in the distribution of patient label stickers in Audiology.
• Performs daily biologic checks of audiological equipment, documents issues, and reports problems to managing staff.
• Reports unusual incidents in a timely manner to supervisory personnel.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• High school diploma or equivalent.
• Audiology Assistant Certification completion within the first three months of employment.
• Minimum 6 years of relevant experience.

Skills

• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Ability to multitask.

Benefits

• Competitive salaries.
• Comprehensive benefits package including medical and dental coverage.
• Tuition remission.