Audiology Assistant
VCU Health · Richmond, VA · 5 days ago
HealthcareFull-time
About the role
The Audiology Assistant supports the hearing aid program and provides assistance to the audiologists.
Responsibilities
- Interact with patients and determine subjective problem with the patient’s hearing aid.
- Evaluate malfunctioning hearing aids for objective cause of problem (including electroacoustical analysis and listening check).
- Make simple repairs if in-office repair is possible, package and send for repair if off-site repair is needed.
- Track orders in-process, unpack repaired aids and call patient to arrange for pickup.
- Make detailed chart notes and copies of repair slips/invoices.
- Keep track of hearing aid and cochlear implant accessory stock and restock as necessary.
- Assist audiologist as needed in play audiometry during pediatric hearing testing.
Requirements
- Experience REQUIRED: 5+ years of customer service, project/office management.
- Experience PREFERRED: Experience working with persons with hearing loss and/or with children.
- Education/training REQUIRED: Associate’s degree or commensurate experience in the field.
- Education/training PREFERRED: Bachelor’s degree.
Qualifications
- Requires flexible scheduling to meet operational needs.
Skills
- Strong recall.
- Reasoning.
- Problem solving.
- Hearing.
- Speak clearly.
- Write legibly.
- Reading.
Benefits
- No benefits are offered at this time.
Pay
- Salary is commensurate with experience.
Schedule
- Flexible scheduling to meet operational needs.