Audiologist or Hearing Instrument Specialist (McAllen, TX)

About the Role

Join a team that’s redefining excellence in hearing healthcare. At Starkey Retail, we are setting a new standard for excellence through our commitment to the Patient Journey philosophy, driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. You will be responsible for providing a quality Patient Journey Experience, including testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling, follow-up services, and maintaining a successful and profitable office.

Responsibilities

• Ensure the Patient Journey Experience is the top priority.
• Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws.
• Conduct sales of hearing aids and accessories according to Starkey sales protocol.
• Collaborate with Regional Manager/Director to oversee financial management of the office.
• Oversee new and retention marketing efforts for the office, in coordination with National Marketing staff.

Requirements

• Valid State Licensure in good standing (Audiologist or Hearing Instrument Specialist).
• Knowledge of software systems including patient management software, NOAH, and Inspire OS.
• Ability to organize and execute a plan.
• Strong problem-solving, analytical, communication, organizational, and interpersonal skills.

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing.
• Celebration of innovation—providing patients with the most advanced technology and effective hearing devices.
• Service with passion, purpose, and excellence.
• Total Team Approach—staff functions as a cohesive group of hearing professionals, coordinating expertise to provide the best possible care.

Benefits

• Competitive compensation package that rewards performance.
• Comprehensive benefits program including:
  • Health, dental, and vision insurance.
  • Paid time off, paid sick time, and paid holidays.
  • 401k with company contributions.
  • Company-paid life insurance.
  • Hearing aid discounts.
  • Access to telemedicine services.
• Opportunity to work with Starkey Hearing Technologies, the most innovative and groundbreaking hearing device manufacturer in the industry.
• Marketing and administrative support on local and corporate levels.
• Professional development, training, and advancement opportunities.

Pay

The target salary for this position is between $55,440.00 and $75,600.00 annually. Factors affecting starting pay include geography/market, skills, education, experience, and other qualifications. This position is eligible for monthly uncapped commissions in accordance with the company’s plan.