Audio Visual Technician

Position Summary Reporting to the AV Manager, the AV Technician’s role is to operate, support and maintain in-house audio-visual equipment in auditoriums, conference rooms, and offices. In this role, the AV Tech will work closely with colleagues and other departments to schedule, plan, and run various in-person, virtual, and hybrid events. The AV Tech will troubleshoot technical problems, identify solutions, and provide real-time assistance as required. They will also train staff in the use of AV equipment. The AV Team’s goal is to help foundation colleagues, as well as visitors and guests, maximize their ability to collaborate and communicate through the effective use of technology. The AV Technician provides this day-to-day service and support to our colleagues. This is a full-time position based on-site at the Simons Foundation’s New York City offices. Visit the Simons Foundation career page to learn more. Essential Functions/Responsibilities Collaborate with in-house events team and organizers (internal and external) to define AV needs/requirements for eventsPreparation of presentations and testing to troubleshoot any problems in advanceOperation of equipment during events Post-event editing, management, and distribution of video filesMonitor the department’s help desk ticket systemInvestigate reported issues and perform hands-on troubleshooting if necessaryTeach administrators to use AV equipment and run meetings--the ability to communicate technical concepts to a non-technical user is essentialHandle various administrative duties, such as monitoring emails, calendars, and room-reservation softwareAssist in developing long-term strategies for meeting future AV equipment and corporate technology needsFollow and enforce proper AV practices and proceduresMaintain up-to-date knowledge of AV equipment and softwareProgram and maintain digital signageCapture and log footage of needed lecturesInstall and set up AV equipmentProvide routine maintenance and storage of microphones, cameras, projectors, and lighting and sound equipment.Assist guests with Wi-Fi connectivityOther AV projects and responsibilities when assigned Minimum Qualifications Education A bachelor’s degree preferred Experience 2–4 years of experience in the field or in a related areaFamiliarity with industry standard equipment, software, concepts, practices and proceduresExperience in academic settings is a plus Related Skills & Technical Requirements Excellent communication and problem-solving skillsActive learnerA naturally calm and empathetic demeanor under pressureAbility to concurrently solve multiple issues in real-timeService-oriented team playerWilling to perform a variety of tasks with diverse participants/usersEffective time management skillsWorking knowledge of:Video conferencing systems (Poly/Polycom, Neat, DTEN)AV signal flow and troubleshootingControl systems (Crestron)PC & Mac OSFinal Cut ProVideo conferencing software (Zoom, Google Meet, Teams)Proficient with Dropbox, G-Suite, MS Office suite, Keynote, Adobe, and help desk ticketing systemsMust be willing to work long hours on event days and occasionally on weekends Physical Requirements Lifting and moving supplies and equipment weighing up to 50 poundsMoving throughout several office buildings and event spaces (onsite and offsite) Occasionally using ladders and scaffolding to access equipment Required Application Materials Please submit a résumé and cover letter stating your interest in the position. Compensation And Benefits The full-time annual compensation range is $74,000 - $84,000 depending on experience.In addition to competitive salaries, the Simons Foundation provides employees with an outstanding benefits package. Our Commitment to Expanding Pathways to Science & Opportunities for All: Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences. The Simons Foundation is committed to advancing basic science and mathematics to benefit humankind and expand our collective understanding of our world. As part of our mission, we support partners, programs, and initiatives that seek to broaden the scientific community and open pathways to science and mathematics careers. The Simons Foundation provides equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.