Audio Visual Technician

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

Responsibilities

• Set up, test, and operate AV equipment including projectors, microphones, speakers, video monitors, sound systems, lighting, and video conferencing tools.
• Assist meeting planners and clients with AV needs before and during events.
• Provide technical support and troubleshooting during live events.
• Work closely with Sales, Banquets, and Conference Services teams to ensure AV requirements are understood and met.
• Maintain inventory and cleanliness of AV storage areas and meeting spaces.
• Perform preventive maintenance on AV equipment and report any issues needing repair or replacement.
• Stay updated on latest AV technology and suggest upgrades or improvements.
• Ensure all equipment is safely operated and complies with Marriott brand standards.
• Provide exceptional guest service with a professional and courteous attitude at all times.

Qualifications

• High School diploma or GED required; associate degree or technical training in AV or related field preferred.
• Minimum 1–2 years of experience in AV setup and support, preferably in a hospitality or conference center setting.
• Familiarity with AV systems including Crestron, Shure, JBL, Panasonic, etc.
• Basic knowledge of IT, network connectivity, and video conferencing platforms (Zoom, Teams, WebEx).
• Strong customer service and communication skills.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Flexibility to work early mornings, evenings, weekends, and holidays as event schedules require.

Pay

The Pay Range For This Role Is 25 - 27 USD per hour(Provo Marriott)