Audio/Visual Technician

At DYOPATH, technology is about creating seamless experiences that help people connect, collaborate, and do their best work. We're looking for an Audio-Visual Technician who thrives at the intersection of technology, customer service, and live event support.

About the role

As an Audio-Visual Technician, you'll play a critical role in supporting enterprise audiovisual systems, unified communications platforms, hybrid meetings, executive presentations, and high-profile events. You'll work directly with end users and stakeholders to ensure every meeting, presentation, and collaboration experience runs smoothly. If you're passionate about audiovisual technology, enjoy solving technical challenges, and love being the person who makes everything work behind the scenes, we'd love to meet you.

Responsibilities

• Set up, operate, and break down multi-camera systems and audiovisual equipment.
• Support onsite, hybrid, and remote meetings and events.
• Install, troubleshoot, repair, modify, and upgrade A/V equipment and cabling.
• Configure wireless networking and synchronization channels for data acquisition.
• Manage and maintain onsite audiovisual equipment inventory and report equipment needs.
• Install equipment in various environments, including climbing and moving equipment when required.
• Map software to network drives and transfer large files across storage platforms.
• Configure and modify customer equipment to meet specific business needs.
• Perform basic video editing, including cutting, titling, audio adjustments, and codec management.
• Complete service reports and required documentation accurately and promptly.
• Provide professional, face-to-face customer support while managing multiple tasks and priorities.

Requirements

Education & Experience

• Associate degree from an accredited two-year college or technical institution, plus one year of related experience; or
• An equivalent combination of education, training, and experience.

Technical Skills

This isn't just an equipment support role. You'll be a key contributor to how teams communicate and collaborate every day. As an Audio-Visual Technician, you'll:

• Support executive meetings, hybrid events, and enterprise communications
• Work with industry-leading technologies, including Microsoft Teams, Crestron, and Dante
• Troubleshoot complex audiovisual environments and solve real-time challenges
• Build trusted relationships with users through exceptional customer service
• Help drive modern workplace collaboration experiences
• Support technology that directly impacts productivity and business success

Knowledge, Skills & Abilities

• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work independently and as part of a team.
• Strong time management, organizational, and prioritization skills.
• Ability to adapt to changing business needs and environments.
• Ability to read and interpret technical documents, safety procedures, and operating instructions.
• Ability to write reports and communicate effectively with customers and colleagues.
• Ability to analyze information and resolve issues in a structured and efficient manner.
• Commitment to safety, quality, and continuous process improvement.

Benefits

• Medical, Dental & Vision Coverage
• Life Insurance
• 401(k) with Company Match
• "You Pick a Day" Paid Holiday
• FSA & HSA Options
• Pet Insurance
• Professional Development Opportunities
• And More

Pay

$29.19 per hour

Schedule

Monday–Friday | 8:00 AM – 5:00 PM EST

Location

Valhalla, NY (Onsite)

Why this opportunity?

This role offers the opportunity to work with advanced audiovisual technologies while supporting impactful meetings, events, and communications. If you enjoy hands-on technical work, delivering outstanding customer service, and solving complex A/V challenges, we'd love to hear from you.

Why DYOPATH?

• Work with leading collaboration and audiovisual technologies
• Support meaningful business interactions and executive communications
• Join a team that values innovation, service excellence, and continuous improvement
• Gain exposure to enterprise technology environments and high-visibility projects
• Build skills that support career growth across technology and workplace services

Final Thought

This Audio-Visual Technician role is ideal for someone who enjoys combining technical expertise with outstanding customer service. You'll be the person who ensures meetings run flawlessly, presentations go smoothly, and teams stay connected through technology. If you're ready to build, support, troubleshoot, and elevate collaboration experiences, we'd love to connect.