Audio Visual Project Manager

CTI has been a leading audiovisual provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most-awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology into everything they do.

About the role

We are looking for an AV Project Manager whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV, a dynamic and highly organized self-starter, and isn’t afraid of rolling up their sleeves in order to get the job done on time. They can handle all aspects of successfully executing AV integration projects, but aren’t micromanagers. They know how to delegate responsibilities efficiently, and their written and verbal communication skills are second to none. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed.

Responsibilities

• Serve as the primary liaison between clients and technical operations staff
• Manage project timelines, specifications, and budgets while ensuring all documentation is accurate and up to date
• Maintain clear and consistent communication with clients throughout the project lifecycle
• Lead and motivate project teams, oversee training and performance, and delegate tasks effectively
• Support national account projects and coordination
• Oversee multiple job sites across various locations simultaneously
• Assist AV installation teams with project execution, including installation, programming, and punch list completion
• Perform other duties as assigned to support project success

Requirements

• A/V Install and Project Management: At least 5 years
• Knowledge of the AV industry, as you will be the main POC for our clients and employees while the AV/Conference solution is being implemented
• Customer Service Experience: A must
• Strong verbal and written communication skills
• Ability to work independently with minimal guidance, but ask the right questions when help is needed
• Eagerness to learn and readiness to tackle any situation

An Associate’s degree is preferred, but not required. We take into account your experience, skill level, and what you bring to the table as an individual.

Benefits

• Base salary between $70,000 - $110,000 (DOE)
• Employer-matched medical and dental insurance (available after 60 days of employment)
• Employer-matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, and three “floating” holidays (available upon your first day of employment)
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Long- and Short-Term Disability 100% paid by CTI
• Life Insurance 100% paid by CTI