Audio Visual Project Manager

Key Responsibilities

• Manage multiple commercial AV/IT installation projects simultaneously, ensuring successful execution from project kickoff through completion.
• Lead and manage the Installation department team in achieving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
• Cook up, prioritize, and allocate personnel, equipment, and project resources to support efficient project execution and on-time delivery.
• Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring exceptional customer satisfaction.
• Manage project scope, schedule, budgets, and labor resources to ensure projects are completed safely, on time, within budget, and in accordance with quality standards.
• Identify project risks, resolve issues proactively, and communicate project status to customers, leadership, and internal stakeholders.
• Build, develop, and lead high-performing installation teams by fostering professional growth, accountability, technical excellence, and ongoing training.
• Support continuous process improvement by implementing and adhering to EOS processes, operational workflows, and performance metrics.

Required Qualifications

• 5+ years of proven leadership experience managing commercial AV installation projects
• 10+ years of experience in Audio Visual systems and commercial construction methodology
• CCTS or CTS-I certification (preferred)
• A strong understanding of Audio Visual and low voltage systems
• A strong understanding of IT networks and standards
• Excellent leadership, organizational, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Adaptability to technology advancements and changing project requirements
• Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
• Knowledge of best project management practices and problem-solving abilities
• Project Management Professional (PMP) or technical degree preferred

To Achieve Top-Level Success, You Will Need To

• Support, contribute, and comply with the company’s entrepreneurs operating system (EOS)
• Align with the Core Values of IM Solutions
• Work well under pressure and maintain the highest standards of integrity and teamsmanship

IM Solutions Core Values Alignment

• Life-Long Learning - Personal commitment in learning inspires us to continually grow
• Others Focused - Building strong relationships with team, customers and community
• Positivity - Positive thinking will give us positive results
• Solutionist - Passionate and reliable problem solving is in our DNA

Physical Demands

• Ability to drive a company provided fleet vehicle
• Ability to load and unload equipment weighing a minimum of 35 pounds

Benefits

• Flexible 9/80 work schedule with every other Friday off
• Employee Incentive Plan based upon KPI performance
• Health, Dental and Vision Insurance
• Simplified IRA with Company Match
• Paid time off
• Paid Holidays
• Comprehensive training program