Audio Visual Presales Design Engineer

About the role

The Presales / Design Engineer at Netrix Global plays a crucial role in helping clients implement customized AV systems and solutions. This position involves working with clients to develop company-wide solutions, building and maintaining strong client relationships, assisting in guiding corporate decisions, conducting site surveys, and creating proposals and scopes of work.

Responsibilities

• Work with clients to develop company-wide solutions that fit their business needs
• Build and maintain strong relationships with clients
• Assist clients in guiding corporate decisions based on data received about their current rooms
• Conduct site surveys and assist in recommendations for new or upgraded builds
• Stay current on new technology and keep existing clients informed of new technology that would benefit their business
• Prepare Proposals, Scopes of Work, and Bill of Materials for all projects
• Create and deliver infrastructure drawing packages
• Create and deliver AV one line drawing packages
• Lead internal peer-review meetings, verifying the scope, build, and cost of new projects
• Work closely with Account Executives in managing all open opportunities
• Create and manage new project repositories for internal teams
• Absorb and manage project costs, margins, and resourcing
• Onsite visits to project locations (~25% travel required)
• Maintain and update project trackers
• Attend weekly project status review calls
• Attend client facing project scope review meetings
• Working collaboratively with Project Managers, Delivery Engineers, Field Supervisors, and Programmers

Requirements

• 8 Years of relevant experience
• Strong understanding of Microsoft Teams and Teams Room Systems on both Android and Windows
• Strong understanding of Q-SYS, Neat, Crestron, Logitech, Jabra, Biamp, Polycom, Cisco, and similar products
• Strong understanding of AI automated camera tracking systems
• Strong understanding of network-based AV distribution systems
• Ability to create and understand AV system designs
• Ambition/drive to learn new technologies or areas as needed for job requirements
• Excellent customer service skills (external and internal clients/team members)
• Suitable candidates exhibit personal responsibility, accountability, and teamwork
• Must be able to work flexible hours as needed

Qualifications

• Personal responsibility, accountability, and teamwork
• Flexible working hours as needed

Skills

• Microsoft Teams Room (MS-700) certification
• InfoComm CTS General certification
• Q-SYS Level One certification
• Q-SYS Control and UCI Advanced Lua Scripting certification
• Q-SYS Vision Suite certification
• Crestron Masters Certified Programmer certification
• Biamp Tesira AV Processing and Distribution – Software Programing Lvl 02 certification
• CAD and Drafting skills preferred
• Strong organizational and communication skills
• Ability to maintain deadlines for multiple tasks
• Ability to interact professionally with clients, account executives, and design architects
• Strong understanding of IT networking
• Familiarity with Microsoft Office tools (Lists, Excel, Word, One Note, PowerPoint, Planner)
• Familiarity with Adobe Suite to create and user interface guides

Benefits

Netrix Global offers a competitive compensation package, comprehensive group benefits, flexibility, and time off when needed, along with a casual work environment.

Pay

Competitive compensation package.

Schedule

Flexible working hours as needed.

Company Values

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

About Netrix Global

Netrix Global is a mission-driven organization focused on providing the people, processes, and technology needed to run and scale modern, data-driven businesses. We specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix Global is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.