Audio Visual Installation Manager/Project Executive

Key Responsibilities

• Manage multiple commercial AV/IT installation projects simultaneously, ensuring successful execution from project kickoff through completion.
• Lead and manage the Installation department team in achieving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
• Cookordinate, prioritize, and allocate personnel, equipment, and project resources to support efficient project execution and on-time delivery.
• Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring exceptional customer satisfaction.
• Manage project scope, schedule, budgets, and labor resources to ensure projects are completed safely, on time, within budget, and in accordance with quality standards.
• Identify project risks, resolve issues proactively, and communicate project status to customers, leadership, and internal stakeholders.
• Build, develop, and lead high-performing installation teams by fostering professional growth, accountability, technical excellence, and ongoing training.
• Support continuous process improvement by implementing and adhering to EOS processes, operational workflows, and performance metrics.

Required Qualifications

• 4+ years of supervisory or management role coordinating installers, subcontractors and clients
• 10+ years of experience in Audio Visual installation and construction methodology experience
• CCTS or CTS-I certification (preferred)
• A strong understanding of Audio Visual and low voltage systems
• A strong understanding of IT networks and standards
• Coordinate with the Project Engineer to fully understand project scope of work and resolve any site challenges
• Excellent written and verbal communication skills
• Adaptability to technology advancements and changing project requirements
• Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
• Knowledge of best project management practices and problem-solving abilities
• Project Management Professional (PMP) or technical degree preferred

Benefits

• Flexible 9/80 work schedule with every other Friday off
• Health, Dental and Vision Insurance
• Simplified IRA with Company Match
• Paid time off
• Paid Holidays
• Employee Incentive Plan based upon KPI performance
• Comprehensive training program