Audio & Video Technician

About the role

The Point Casino and Hotel is seeking an AV Technician to join our technology team, where you'll set up, operate, and maintain audio-visual equipment in various settings, ensuring high-quality sound and visual experiences for events, productions, and other functions requiring sound and visual technology.

Responsibilities

• Ensure compliance with the Port Gamble S'Klallam Tribe of Indians–State of Washington Gaming Compact, NIGC regulations, internal controls, and casino policies.
• Install, configure, maintain, and troubleshoot audio-visual equipment, including microphones, speakers, projectors, video monitors, soundboards, lighting controllers, video switchers, and cabling.
• Provide AV support for live events, meetings, and performances, working with organizers and performers to meet technical requirements.
• Perform routine maintenance, testing, and cleaning of AV equipment to ensure reliability and longevity.
• Collaborate with IT team members to troubleshoot issues, maintain systems, and support users.
• Communicate clearly with casino departments and vendors regarding technical needs, issues, and resolutions.
• Maintain accurate documentation, records, and reports.
• Assist with inventory management and timely reordering of AV and IT supplies.
• Deliver excellent customer service and ensure a high level of satisfaction across the property.

Requirements

• High school diploma or equivalent required.
• Minimum of two (2) years of knowledge of electrical, computer, and networking systems is beneficial.
• Proficiency with a wide range of AV equipment and technology platforms.
• Strong problem-solving skills to manage unexpected technical difficulties during live events.
• Must be able to obtain a Class III gaming license issued by the Washington State Gaming Commission and Port Gamble S'Klallam Gaming Commission.

Physical & Sensory Requirements

• Ability to lift and transport AV equipment (up to 50 lbs regularly, 75 lbs with assistance).
• Stand and walk for extended periods, climb ladders, work in confined spaces, and perform frequent bending, kneeling, and overhead reaching.
• Requires adequate vision, color recognition, and hearing to operate and troubleshoot AV systems in varied lighting and noise conditions.

Work Environment & Safety

• Comfortable working long and irregular hours in a casino environment with crowds, flashing lights, noise, secondhand smoke, and temperature changes.
• Able to safely work around electrical equipment, follow safety protocols, and respond quickly to equipment issues or emergencies.