Audio Video Technician

Responsibilities

• Configure, commission, and test video production and distribution systems used for performances, livestreams, recordings, and events.
• Perform installation, patching, interfacing, and troubleshooting for video systems, including but not limited to: Robotic cameras, camera controllers, video routers, switchers, fiber patch bay, streaming, recording, video control room equipment, broadcast truck integration and surveillance/monitoring systems.
• Maintain operational readiness of video systems and their connectivity to venue networks.
• Provide setup, configuration, and operational support for meeting and conferencing technology used in the Lobby, Symphony Suites, and Concert Hall.
• Support teleconference and hybrid meeting environments including: video conferencing platforms, display systems, presentation technology, microphone and conferencing audio systems, camera control and streaming systems.
• Assist with network connectivity, device integration, and troubleshooting of AV systems that interface with IT infrastructure.
• Cookordination technical requirements for corporate meetings, presentations, and teleconference events.
• Perform preventative maintenance, inspection, cleaning, installation, and basic repair of AV equipment.
• Assist with maintenance of video infrastructure, networked AV equipment, and performance systems.
• Cookordinate procurement of replacement parts, tools, and consumables needed for system maintenance and operation.
• Coordinate software licensing updates and firmware upgrades for cameras, controllers, network devices, and conferencing systems.
• Maintain accurate inventory of AV equipment and infrastructure.
• Produce event reports documenting repairs, system issues, and operational procedures.
• Provide post production file management.
• Develop written documentation and cross-training materials for AV and video system workflows.

Requirements

• Bachelor's degree in Broadcast Digital Media, Media Technology, Information Technology or equivalent combination of education and work experience.
• 3+ years of professional audio video experience.
• Experience with venue and technical facility maintenance.
• Ability to work at heights up to 80 feet and lift up to 50 pounds.
• Strong organizational, troubleshooting, and customer service skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience with professional audio mixing, signal routing, media storage/archiving, fiber optic infrastructure, and production lighting equipment in a live performance or event environment.
• Ability and flexibility to work a variety of schedules that may include evenings, weekends and off-hours to support events.

Preferences

• Experience using Robotic PTZ cameras and accessories.
• Experience using Blackmagic Design switchers and routers.
• Experience using high-capacity network storage.