Audio Technician, Broadcast Services

About the role

We are seeking an experienced and reliable Audio Technician to support live productions, broadcasts, and special events in our fast-paced arena environment.

Responsibilities

• Partner with HEAT Group departments to support audio-visual needs for meetings, live events, press conferences, presentations, and special productions.
• PowerPoint presentations, audio and videoconferences.
• Operation of audio-visual equipment during events with the aim to provide high quality visual presentation standards.
• Positioning, installation and operation of equipment within all event areas.
• Cooperate with specialized production agencies and visiting media companies in the provision of events and broadcasts.
• Manage, operate, and troubleshoot arena production equipment and installations with professionalism, technical confidence, and attention to detail.
• Serve as a technical liaison for tenants, event promoters, touring personnel, media partners, and internal teams to help ensure A/V and broadcast systems perform at a high level.
• Work in a highly visible live-event environment supporting executives, clients, performers, media, staff, and guests with professional event services.
• Assist with pre-event planning, resource coordination, technical briefings, live-event execution, and post-event wrap-up.
• Assist with installation, testing, and termination of broadcast, IT, and audio cabling, including Cat6 Ethernet, coax, single-mode fiber, balanced audio, and related infrastructure.
• Support and mentor Broadcast Services personnel while serving as a lead A/V technician for remote productions when needed.
• Assists in maintaining and managing Arena’s audio systems.
• Assist with installation, setup, and breakdown of audio equipment including microphones, sound speakers, recording equipment, connecting wires and cables, sound and mixing board, and related electronic systems for concerts, sporting events, meetings, conventions, presentations, and news conferences.
• Operate Arena Sound Control Booth.
• Mixes, monitors, adjusts and enhances sound quality.
• Collaborate with all positions in a live production control room.
• Diagnose and resolve audio system problems; Resolve technical issues when they arise.

Qualifications

• A team-oriented technician with strong communication skills, a positive attitude, solid organization, good time management, and close attention to detail.
• Excellent customer service skills.
• Develops and maintains effective working relationships with all arena personnel and external clients.
• Advanced technical experience in live sound reinforcement, electrical fundamentals, production support, and stage/event operations.
• Ability to work independently, complete tasks with minimal supervision, and remain accountable in a live-event environment.
• A degree in audio, sound engineering, broadcast production, or a related field is a plus; an associate degree, four-year degree, or relevant certification is preferred.
• Technical expertise in sound engineering techniques (e.g. feedback equalization, patching, routing, digital plugins).
• Experience with live event sound production including mixing, hard-wired and wireless microphone setup, and PA system operation.
• Experience with audio signal distribution and mixing systems.
• Experience with audio-over-IP workflows, including Dante protocols and related software.
• Familiarity with systems such as Clear-Com, Yamaha, PreSonus, Shure, Lake Controller, Dante, and similar professional audio tools.
• Experience with sound editing and recording equipment.
• Installation experience with audio and video equipment is a plus.
• Understanding of acoustics and sound transmission.
• A basic understanding of electrical wiring and flow.
• Programming skills, preferred.
• Creative thinking and attention to detail.
• A quick study of tasks presented.
• Able to prioritize tasks and needs that arise.
• Troubleshooting in a stressful environment when necessary.
• Professionalism regarding working with entities from internal departments, service providers, and show personnel.
• Accustomed to working in a fast-paced environment with ability to multi-task and collaborate.