Attorney Network Coordinator II (On-site)

About Us

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive—and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions, and recognizing great performance.

About the Role

The Attorney Network Coordinator II will work closely with the Attorney Network Manager to ensure Default Network (Bankruptcy/Foreclosure) firms are following Newrez’s vendor expectations and processes.

Responsibilities

• Act as a liaison between firms and business units (Bankruptcy/Foreclosure).
• Maintain the designated inbox and field questions from firms, general requests for information, and escalations.
• Responsible for performance oversight of Default Network, review of monthly performance scorecards, and issuing of Corrective Action in accordance with Performance Management Policy.
• Daily review and decision of Vendor Scorecard Tasks (rebuttals) from firms.
• Responsible for ANC worklist including working bill backs and firm transfers, as needed.
• Assist the Attorney Network Manager with the onboarding, expansion, and termination of firms, as necessary.
• Work closely with Attorney Risk Management (aka Vendor Management) for yearly due diligence documentation for firms.
• Ensure that all vendor Legal Services Agreements are executed biennially by the Attorney Firms and securely housed in accordance with SMS’s Records Retention policy.
• Coordinate training sessions conducted by the Firms for both Foreclosure and Bankruptcy.
• Assist the Attorney Network Manager in handling attorney/vendor level issues escalated to the department either internally or externally.
• Schedule and facilitate meetings with attorney/vendors and business units to identify and resolve gaps in process.
• Request or provide system access to YARDI – P260 and PAID (FHLMC) reimbursement system.
• GSE Compliance:
  • FreddieMac monthly ADR as needed follow up with firm on outstanding tasks.
  • FannieMae monthly DRA as needed follow up with firm on outstanding tasks.
  • FreddieMac RPA monthly exception review with firm.
• Performs related duties as assigned by management.

Requirements

• Bachelor’s degree required.
• Legal experience is a plus.
• Previous experience with default mortgage servicing is preferred.

Skills

• Strong organizational and communication skills required.
• Advanced project management skills.
• Must be flexible to changing priorities, project scopes, and deadlines.
• Highly proficient in MS Office package, including Excel, PowerPoint, and Visio.
• Corporate event planning knowledge and experience.
• Knowledge of corporate AR processes.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add, or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Benefits

Company Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• Employee Mortgage Loan Program.
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships.

Newrez NOW

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception).
• Matching Gifts Program - dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.
• More than $6,000,000 donated since 2020.
• 1 in 5 employees participates in at least one Employee Resource Group (ERG).