Attendant - TDR

About the role

Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment. Responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas, as well as retrieving any warehouse orders as needed. Actively builds and retains guest relations and acts as a mentor to team members in order to provide superior guest service.

Responsibilities

• Replenishes and garnishes food on the cafeteria line as necessary.
• Serves food as necessary.
• Maintains a neat and sanitary appearance of assigned work area, serving utensils, and equipment.
• Ensures all dishware, utensils, and equipment are cleaned and stored properly at the end of shift.
• Ensures all unused food items are stored properly.
• Maintains work area in a safe condition, taking care of spills and other hazards as necessary.
• Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.
• Ensures that Team Dining Room is cleaned and maintained throughout shift.
• Attends and participates in meetings, completing follow-up as assigned.
• Performs work regularly and predictably.
• Other duties as assigned.

Requirements

• Must obtain and maintain all licenses/certifications per Federal, State, and Gaming/Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be eighteen (18) years of age.
• This knowledge and these abilities are typically acquired through two months of on-the-job training.

Skills

• Excellent customer service skills.
• Basic mathematical skills.
• Ability to present an image of excitement, enthusiasm, and outgoing personality, while projecting a professional appearance.
• Flexibility to work varying shifts and time schedules as needed.
• Ability to communicate effectively with all levels of employees and guests.
• Ability to restock needed materials and retrieve dropped items.
• Use a cash register, distinguish between different denominations of currency, and make correct change.
• Read ticket totals, total credit vouchers, and log checks.
• Use machines and equipment including, but not limited to: cash register system, credit card machines, and calculator.

Benefits

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.

Pay

Pay Range: $14 - $19/hourly