Attendant - Receiving

Responsibilities

• Ensure consistent high-quality service to all our team members and guests.
• Receive and unload items.
• Deliver supplies and mail to designated locations.
• Operate equipment such as forklifts, pallet jacks, and other material-handling tools (training provided if needed).
• Report any shortages, mis-picked items, or otherwise incorrect shipments from vendors to the Purchasing Manager immediately.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Assist with inventory control.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel – seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

• A High School Diploma/GED, required; additional logistics or warehouse training a plus.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must possess a valid driver’s license and maintain good driving record.
• Requires the ability to manage multiple priorities in a fast-paced environment.
• Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• All team members must be knowledgeable to all company policies and procedures, including fire and safety regulations.