Attendant - Plum Lounge

About the role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Bristol their choice for gaming entertainment
• Responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service
• Replenishes and garnishes food as necessary
• Serves food as necessary
• Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment
• Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift
• Ensures all unused food items are stored properly
• Maintains work area in a safe condition, taking care of spills and other hazards as necessary
• Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner
• Ensures that Food Hall is cleaned and maintained throughout shift
• Attend and participate in meetings, completing follow-up as assigned
• Perform work regularly and predictably
• Other duties as assigned

Qualifications

This knowledge and these abilities are typically acquired through two months of on-the-job training.

Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations
• Must successfully pass background check
• Must successfully pass drug screening
• Must be eighteen (18) years of age

Skills

• Excellent customer service skills
• Basic mathematical skills
• Ability to present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
• Ability to communicate effectively with all levels of employees and guests
• Ability to restock needed materials and retrieve dropped items
• Use a cash register
• Distinguish between different denominations of currency and make correct change
• Read ticket totals, total credit vouchers and log checks
• Use machines and equipment including, but not limited to: cash register system, credit card machines, and calculator

Pay

$14 - $19/Hourly