Attendant Hotel Part-Time
Rivers Casino Philadelphia · Philadelphia, PA · 1 mo ago
ManagementPart-time
Engagement Expectations
We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
- Smile, display energy and open body language
- Proactively greet team members and guests, initiating interaction to provide service
- Always use a positive parting remark to end the conversation
Essential Job Functions
- Follow all safety and sanitation rules, including lifting and carrying procedures
- Stock and fill breakfast buffet food line
- Greet guests and verify status as a hotel guest
- Engage in friendly conversation with guests
- Clear all china, glassware, and silverware from all tables
- Wipe down tables and chairs and sweep debris from the floor
- Keep dining area, breakfast buffet, and side stations organized, stocked, and cleaned
- Complete all opening, closing, and running duties
- Maintain next day inventories according to occupancy
- Order, receive and store necessary food and supplies maintaining inventory controls according to hotel occupancy
- General food preparation and serving
- Empties out trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station
- Sweep, vacuum or mop floors in the breakfast area and lobby
- Maintain a safe facility and use safety first practices to remain accident-free
- Other duties as assigned by your manager
Qualifications
- Must possess outstanding interpersonal communication skills to effectively interface with guests and team members
- Possess ability to work in fast-paced situations
- Prior experience in hospitality and guest interaction is required
- Neat, clean appearance and ability to wear proper uniform, including nametag, ID badge, and slip resistant shoes
- Reports to work on time
- Ability to stand and walk for prolonged periods of time
- Ability to be a TEAM player
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
Physical And Mental Demands
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms
- Must occasionally move and lift up to 25 pounds
- Able to work with others while maintaining a positive and courteous demeanor under occasional fast paced and noisy work conditions
- Ability to successfully fulfill the pre-employment process
- Ability to obtain and maintain all necessary licensing