Attendance Case Manager-Fairfield County

About the Role

The Behavioral Health Specialist (BHS) will develop a service relationship with each client to help them develop insight into themselves and their relationships. The BHS provides cognitive-behavioral therapy to assist individuals struggling with a range of issues related to their emotional and behavioral health, such as relationship and family issues, substance use and addiction, difficulty coping with stress, and grief and loss issues.

Responsibilities

• Develops and maintains a service relationship with client, family, and caregivers to provide them support as appropriate.
• Reviews Diagnostic Evaluation and additional assessments to aid in the ongoing development and implementation of a client’s individualized treatment plan (ITP).
• May provide Ohio Department of Medicaid behavioral health and addiction services within scope of practice.
• Assess clients for high risk behavior.
• Teaches clients social, coping, and conflict resolution skills.
• Provides first-line crisis intervention and mediation as necessary.
• Meets and sustains the OhioGuidestone designated productivity standard.
• Serves as a liaison to coordinate, make referrals, or arrange for appropriate community resources when needed; acts as an advocate for the client as needed.
• Performs related administrative responsibilities; maintains client information, reports, records, and other documents; responds timely to emails and phone calls; attends and participates in various trainings and meetings; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance, and consults with other county agencies and/or supportive services as necessary.
• Accurately and promptly documents and maintains the confidentiality of client and family interactions including legal, financial, and clinical documentation within agency guidelines.
• Maintains ongoing frequent contact with other assigned OhioGuidestone professionals, parents, or outside agency professionals assigned to the case.
• Maintains regular and reliable attendance.

When working with Caregiver and youth:

• Assists families to build skills in the following areas: child development, empathy, age-appropriate discipline-limit setting, behavior management/modification/encouragement, household management, understanding and handling stress and anger, personal power, communication, and positive relationships.
• Assists with enhancing positive family functioning to ensure children are raised in a warm and trusting environment.

When working with youth:

• Provides school personnel and Caregivers with education and support on mental health, discipline, behavior management, household management, communication, and relationship enhancement.
• Informs appropriate school personnel of clients being served while maintaining confidentiality.
• Ensures that clients are in the proper educational setting.
• Consults with school personnel and participates in team meetings, as necessary.
• Educates school personnel on various mental health conditions/diagnoses and assists with effective classroom intervention/strategies.

Exhibits positivity, flexibility, and a willingness to take on new responsibilities as requested or required. This position is grant-funded; if the grant is not renewed the following year, the candidate will be able to keep employment with OhioGuidestone.

Requirements

• Must have a high school diploma with 3 years of mental health or related experience*, an associate’s degree in social work, Human Services, or a related field with 1 year of mental health or related experience*. A bachelor’s or master’s degree is preferred.
• Experience could include, but is not limited to, one or more of the following:
  • Service/treatment planning, care coordination, and/or referral and linkage for healthcare, behavioral healthcare, or non-healthcare services
  • Intervention using evidence-based techniques
  • Identification of strategies or treatment options
  • Restoration of social skills and daily functioning
  • Crisis prevention and amelioration
  • Establishment of trust and rapport, active listening, empathy, and goal setting
  • Social, spiritual, educational, and/or other supportive, relational activities
• Must have a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Ability to take and pass a physical exam and drug screening.
• Employment is contingent upon clear results of a thorough background check.

Skills

• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins.
• Knowledge of principles and processes for providing customer and personal services.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computer literacy skills, including Windows applications, Microsoft Office Suite, and basic database usage, as well as basic typing.
• Organizational skills, team player attitude, and attention to detail.
• Ability to transport clients as needed.

Performance/Physical Requirements

• Work consists of walking, bending, stooping, ascending/descending stairs, and remaining in a stationary position 50% of the time, including positioning self to an equal level in order to assist clients of all ages.
• Work environment is based in the community and can include an agency office, school-based setting, child care facilities, or participant’s homes.
• Must be able to drive frequently due to varying work environments including agency office, school-based, community-based locations which may include participant homes in various communities.
• Works flexible hours, which can include days, evenings, and weekends, as desired to meet the needs of clients and OhioGuidestone, and is available for crisis management by phone as needed.
• Interacts verbally with coworkers, representatives from outside agencies, and families.

Benefits

• Stable non-profit organization with a 160+ year track record.
• Clear career ladder for development path in various roles.
• Opportunity to earn monthly bonus (select clinical/therapist and BHS roles only).
• Competitive medical benefits including a low-premium medical plan option for employee or employee + children.
• Free CEU trainings.
• Ten paid holidays; some are exchangeable.
• Flexible work schedules to support work/life balance.
• Flexible work opportunities to support varying career paths, job roles, intern-to-hire, and locations.
• 401(k) with employer match option.
• Employment Assistance Program (EAP).
• Mileage reimbursement.
• Monthly bonus program.
• Recognition and rewards.

At OhioGuidestone, we demonstrate positive leadership, promote a team-based work environment, and a culture of belonging. We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.