ATM Settlement and Claims Analyst

About the role

Elevations is a member-owned not-for-profit financial institution committed to providing unbiased consumer information and focusing on creating consumer solutions. Founded in 1952, we serve Colorado's Front Range and have grown to manage over $3 billion in assets.

Responsibilities

• Oversee the balancing and cash management of the org-wide ATM fleet
• Process and support all duties related to dispute and fraud cases
• Provide centralized card support to credit union branches and membership
• Manage daily cash management and forecasting activities
• Prepare cash position reports and transfer funds as appropriate with the Federal Reserve
• Balance all applicable ATM general ledgers (GL) daily
• Analyze, record, and resolve variances in accordance with specific process regarding ATM Cash Reconcilement
• Prepare settlement related daily cash position reports and spreadsheets
• Identify process and procedure gaps and enhancements and collaborate with leadership in an effort to improve overall efficiency and quality
• Adhere to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA) and CO-OP Operating Rules and Regulations
• Process all transactions accurately and within the prescribed time frame meeting the Operations Service Level Agreements

Requirements

• Equivalent to a two-year college degree, completion of a specialized course of study at a business or trade school, or Minimum of 4+ years of similar or related financial institution experience
• Highly knowledgeable with negotiable instruments, check returns and adjustments processes
• Advanced knowledge performing general ledger reconciliations
• Advanced understanding of applicable regulations for negotiable instruments with emphasis on Reg D, Reg CC, Reg E, BSA, and OFAC
• Advanced understanding of CO-OP and CO-OP Shared Branch Operating Rules and Regulations
• Highly proficient with investigating ATM related electronic funds transfers (EFT) customer disputes in accordance with state and federal regulations
• Demonstrated ability to learn/apply new skills and software applications
• Demonstrated analytical abilities, decision making and problem solving skills
• Strong knowledge in Microsoft Office Suite

Qualifications

• Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects

Skills

• Knowledge of negotiable instruments, check returns and adjustments processes
• General ledger reconciliations
• Applicable regulations for negotiable instruments with emphasis on Reg D, Reg CC, Reg E, BSA, and OFAC
• CO-OP and CO-OP Shared Branch Operating Rules and Regulations
• Investigating ATM related electronic funds transfers (EFT) customer disputes in accordance with state and federal regulations
• Learning/apply new skills and software applications
• Analytical abilities, decision making and problem solving skills
• Microsoft Office Suite

Benefits

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period

Pay

The person hired into this position will likely earn between $19.47 and $24.30 hourly rate, plus annual bonus. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Schedule

Full time 40 hours per week

Location

Elevations Credit Union - Broomfield Basecamp Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.