Atlanta, Georgia – Community Service Specialist / Rover (Multifamily & Affordable Housing)

Career Description

The Community Service Specialist / Rover at Columbia Residential is a key member of the team responsible for maintaining and enhancing the physical property of apartment communities. Reporting to the Regional Service Manager, this role involves performing various maintenance tasks, supervising a team, managing budgets, and ensuring the property's safety and operational efficiency.

Job Specific Competencies

• Provides service to residents in a prompt, courteous, and professional manner
• Establishes emergency maintenance on-call and daily work schedules for maintenance staff and reports to the Community Manager daily
• Follows up on work assignments for efficiency and thorough completion
• Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment
• Makes regular inspections of the community, notifies management of problems, and recommends solutions
• Identifies and corrects hazardous property conditions that could place the property in a liable position
• Utilizes a preventative maintenance program to minimize costs and downtime
• Obtains competitive pricing on purchases, controls expenses, and maintains financial objectives

Position Qualifications

• High School Graduate or GED
• Some college or trade school preferred
• HVAC/Freon Recovery Certification
• CPO (Certified Pool Operator) and EPA Universal certificates preferred
• Valid Driver’s License
• Minimum of three (3) years related experience
• Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance
• Completion of in-house training within the first 90 days of employment
• Passion – Enjoys the work that they do, demonstrates a pleasant demeanor on the job, and shows desire for success
• Entrepreneurial Spirit – Consistent behavior that aligns with the Vision, Mission, and Core Values of the Company

Other Requirements

• Completion of in-house training within the first 90 days of employment
• Passion – Enjoys the work that they do, demonstrates a pleasant demeanor on the job, and shows desire for success
• Entrepreneurial Spirit – Consistent behavior that aligns with the Vision, Mission, and Core Values of the Company

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program