ATE Field Mechanical Technician

About the role

Automotive Technology Experts (ATE) provides fast and accurate vehicle diagnostic scanning and calibration services to hundreds of customers, ensuring repairs are safe and vehicles operate as intended. Founded in 2019, ATE delivers technological and electrical repair expertise in the collision industry and employs technicians across the country. The ATE Field Mechanic Technician is a mobile, field‑based position responsible for delivering high‑quality mechanical, diagnostic, programming, calibration, electrical, and safety services to Crash Champions locations, third‑party partners, and retail customers. This role combines full mechanical repair responsibility with advanced diagnostics and ADAS calibration.

Responsibilities

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company‑provided vehicle.
• Perform diagnostics, scanning, programming, calibrations, electrical diagnostics, wire and connector repair, and light to moderate mechanical services.
• Conduct mechanical repairs typically excluded from mobile ADAS‑only roles, including suspension, brakes, HVAC/A‑C, dash removal, and airbag installation, following OEM procedures.
• Conduct engine, drivetrain, cooling system, and post‑collision mechanical inspections per OEM standards.
• Diagnose, replace, and initialize SRS components in alignment with manufacturer guidelines.
• Perform ADAS diagnostics and calibrations when trained, equipped, and authorized.
• Own both mechanical root‑cause resolution and electronic validation of vehicle systems.
• Execute module programming, coding, initialization, and safety‑related resets using factory or approved non‑factory software.
• Perform EV and Hybrid high‑voltage energize and de‑energize procedures when properly trained and certified.
• Document all services—including calibrations, programming, and mechanical repairs—per OEM guidelines and company policies.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by managing difficult situations with transparency, communicating promptly and professionally, and escalating concerns when appropriate.
• Accurately complete repair documentation, scan reports, and final billing prior to leaving the service location in accordance with MCP guidelines.
• Meet established productivity, quality, and compliance standards.
• Properly care for, maintain, and secure ATE‑issued tools, equipment, PPE, and vehicles.
• Stay current on ATE and OEM protocols through required training, Champions Connect updates, and continuing education.
• Participate in team meetings and training sessions as assigned.
• Perform additional duties as assigned.

Qualifications

• 4+ years of automotive mechanical experience.
• Completion of I‑CAR PL3 certification within 90 days of hire and ASE certification scheduled within 90 days of hire.
• Strong working knowledge of light and moderate mechanical repair, ADAS systems, electrical systems, diagnostics, programming, and calibrations.
• Experience with suspension, brake, HVAC, dash removal, airbag installation, and post‑collision mechanical inspections.
• Ability to diagnose and repair SRS systems and perform safety‑related procedures per OEM standards.
• Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and approved non‑factory tools.
• Skilled in reading OEM and aftermarket service information, repair procedures, and wiring schematics.
• Ability to program vehicle modules using factory or approved software platforms.
• EV and Hybrid high‑voltage certification preferred or ability to obtain certification.
• Clear verbal and written communication skills for explaining technical findings and service recommendations.
• Technologically proficient with Outlook, Teams, Word, and service documentation systems.
• Strong work ethic, high sense of urgency, self‑motivation, accountability, and professional representation of the ATE brand.
• Continuous‑learner mindset with commitment to ongoing technical development.
• Comfortable working independently in fast‑paced automotive shop environments.
• Saturday availability required on a rotating basis (typically every other Saturday, 9 AM – 12 PM or as scheduled) and flexible Saturday schedule to ensure continuous market coverage.
• Willingness and ability to travel daily to local or regional service locations using a company‑provided vehicle.
• Physical ability to lift and carry up to 75 lb independently; lift, maneuver, or position components up to 100 lb with assistance or mechanical support; push, pull, and maneuver heavy vehicle components using proper lifting techniques and shop equipment; stand, bend, kneel, crouch, and work in automotive shop environments for extended periods.
• Valid driver’s license with a safe driving record.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401(k) Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

Pay

Minimum Pay Rate: USD $23.80 per hour

Maximum Pay Rate: USD $42.50 per hour

Schedule

• Daily travel to service locations using a company‑provided vehicle.
• Rotating Saturday availability (typically every other Saturday, 9 AM – 12 PM or as scheduled).
• Flexible schedule including Saturdays to support business operations.