Asst Vice President Enrollment

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting.

Pay

The salary range is between $118,409 and $159,853, depending on qualifications, experience, department budgets, and industry data.

Benefits

• Comprehensive healthcare
• Retirement plans
• Tuition assistance
• Paid time off
• Winter recess

About the role

The Assistant Vice President for Enrollment serves as a member of the enrollment management executive team and provides leadership for the undergraduate admission office while providing additional leadership support for the division of enrollment management. Central to this position is working with students, faculty, deans, the provost, and staff throughout the university to develop and implement a global recruitment strategy to achieve enrollment goals.

Responsibilities

• Provide overall vision and direction for first year and transfer admission consistent with the university mission, enrollment management goals, and governing faculty policies. (10%)
• Provide leadership for the Undergraduate Admission staff. Hire and support admission staff, student receptionists, and tour guides who represent the aspirations of the university as well as the students and parents they serve. Create an environment supportive of professional development where staff feel valued and their contributions to the admission effort are recognized. (10%)
• Develop, implement, and monitor a recruitment and yield enhancement plan tied to the budget and driven by university and enrollment management strategic plans. This recruitment plan spans the admission cycle from high school sophomore to enrolled student (working with three cohorts at a time) and should be data-driven. The plan must consider multiple constituencies, including prospective students, their parents, high school guidance counselors, alumni, faculty, and staff. It must also address regional, national, and international recruitment. (10%)
• Establish an application review process and selection criteria that achieve university enrollment goals. Be responsible and accountable for all undergraduate admissions decisions. (10%)
• Provide leadership support to other enrollment management departments, including financial aid, recruitment and marketing, and enrollment operations, at the direction of the vice president for enrollment in support of strategic goals and operational efficiency. (8%)
• Travel to represent the university, including 2 to 4 weeks in the fall and significant winter and spring travel, at high schools, college fairs, off-campus information sessions, and admitted student yield receptions. Meet with local alumni volunteers and other key constituents. Develop relationships with high school counselors through regular email communications, counselor breakfasts, and visibility at regional, national, and international meetings. Present at high schools across the country individually or on panels as an expert on the college process and selective college admissions. Serve as one of the primary international recruitment travelers. (8%)
• Design and implement a comprehensive campus visit program that hosts more than 20,000 visitors on campus each year. Monitor evaluations and continually enhance the program to maximize effectiveness. (6%)
• Leverage current and emerging technologies, including artificial intelligence, in support of recruitment, evaluation, yield optimization, and student service. (6%)
• Serve as the spokesperson for admission decisions both on campus and off (off-campus constituencies frequently include regional and national media). (5%)
• Set performance goals and monitor job performance of all personnel in the undergraduate admission office. (5%)
• Challenge the admission staff, both individually and as a team, to provide the best possible service to the multitude of constituencies they serve, with a goal of being the preeminent service-providing undergraduate admission office among top 50 U.S. News national universities. (5%)
• Establish clear benchmarks for measuring and predicting positive enrollment outcomes. Employ cutting-edge projection techniques to predict enrollment outcomes and evaluate the effectiveness of recruitment and yield enhancement initiatives. (5%)
• Develop and monitor a budget in excess of $2 million for the undergraduate admission office, tied to the recruitment plan and the university's and enrollment management's strategic plans. (5%)
• Represent the admissions office at enrollment management executive team meetings, which include the vice president for enrollment, director of financial aid, director of enrollment operations, and director of recruitment and strategic initiatives. Chair meetings in the absence of the vice president. Convene the university undergraduate faculty committee for undergraduate admission, which meets monthly to discuss admission standards and recruitment practices. Serve as chair of the Deans Advisory Group on Recruitment (DAGOR) in the absence of the vice president. Serve on the university academic standing committee. Observe trends and use information to inform future admission decisions and influence support for students across campus. Serve as an active member of state and national professional associations such as The College Board, American Association of Collegiate Registrar and Admission Officers, and the National Association for College Admission Counseling. (5%)
• Perform other duties as assigned. (2%)

Contacts

• Department: Continuous contact with all staff in enrollment management, including the director of university financial aid, director of enrollment operations, director of recruitment and strategic initiatives, director of first-year experience, and their staffs, as well as the vice president for enrollment.
• University: Frequent contact with students, faculty, deans, the provost, and staff throughout the university involved in undergraduate education.
• External: Frequent contact with enrollment management professionals at other colleges and universities, prospective freshmen and transfer students, their parents and guidance counselors, alumni, and local and national media.
• Students: Continuous contact with office workers, interns, tour guides, ambassadors, and many other engaged students across campus.

Supervisory Responsibilities

• Direct responsibility for the director of undergraduate admission, director of orientation and new student transitions, 2 senior associate directors, and associate director for events.
• Indirect responsibility for associate directors, assistant directors, regional recruiters, and admission counselors (total of 18).

Requirements

• 10 years of professional experience in an institutional environment, with a record of achievement in selective undergraduate admissions.
• Master's degree required.
• Valid driver's license required.

Skills

• Superior written and oral communication skills.
• Highly organized with strong interpersonal skills.
• Experience working as part of a team.
• Expertise in facilitating organizational development and change.
• Advanced ability for analyzing recruitment-related data and assessing programming activities.
• Ability to work with diverse populations.
• Creativity and energy highly valued.
• Demonstrated experience with state-of-the-art admission CRM, application evaluation, and recruitment tools, both established and emerging.
• Demonstrated experience with data analysis tools.
• Demonstrated experience providing leadership relative to implementing, integrating, and managing enrollment management data systems.
• Demonstrated experience with the development, interpretation, and implementation of predictive models and artificial intelligence preferred.
• Ability to meet consistent attendance.
• Ability to interact with colleagues, supervisors, and customers face-to-face.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.

Working Conditions

• Office setting, with meetings and activities in buildings throughout the campus.
• Periods of travel (including international travel), including weekends and evenings required.
• This position is eligible for a hybrid work arrangement up to two remote days per week at the discretion of the department.