Asst Operations Manager

About the role

In the maritime industry, you will play a part in ensuring the pulse of commerce never skips a beat, driving the future of supply chain logistics and marine terminal operations. As Assistant Operations Manager, you are part of the front-line management team, directing, planning, and supervising terminal operations and staff to ensure efficient, safe, and productive operations for assigned customers, terminal areas, and cargo types. This role contributes to the development and achievement of operational and financial goals while incorporating Ports America Values: Safety, Integrity, Pursue Excellence, Create Happiness, Connect, and One Team.

Responsibilities

• Effectively manage the work activities of Foremen, Labor, and other personnel, ensuring performance expectations and customer needs are met.
• Determine daily labor needs and ensure labor is ordered appropriately for your assigned area.
• Make decisions affecting overtime costs and general expenditures in the best interests of the company and customers.
• Determine additional staffing/labor needs and contact appropriate representatives in advance to ensure cost-effective staffing and availability.
• Ensure payroll accuracy and make appropriate changes as needed.
• Ensure compliance with the company’s Safety program and that all labor and staff adhere to accident prevention, safety, and workers' compensation programs and procedures.
• Work closely with Maintenance & Repair/Terminal Departments to ensure appropriate equipment allocation meets operational demands.
• Maintain positive relations with Labor and ensure Collective Bargaining Agreements are understood and adhered to.
• Address performance issues of employees under your supervision and impose corrective action/discipline when warranted.
• Advise leadership of labor matters and assist in adjudicating all complaints filed, including grievances.
• Participate in regular training and provide feedback to labor and management staff.
• Communicate areas of accountability and performance expectations to labor and management staff.
• Develop, communicate, maintain, and improve operating and administrative procedures consistent with area objectives.
• Ensure certifications, required training, and clearances are current for you and your staff.
• Ensure all company policies, procedures, and controls are followed, required reports are completed accurately and submitted on time, and staff and labor understand these procedures.
• Work a flexible schedule including hours, days, nights, weekends, and holidays as directed by business need.
• Travel to support other operations as needed.
• Perform other duties and projects as assigned.

Qualifications

• High School Diploma or GED equivalent.
• 2+ years of experience with computerized operating systems, MS Office, or related technologies.
• 2+ years of management, leadership, and/or supervisory experience.
• Obtain and maintain a Transportation Workers Identification Card (TWIC) issued by the Department of Homeland Security.
• Valid US Driver’s License.

Preferred Qualifications

• Knowledge of safety and accident prevention codes and regulations.
• Knowledge and understanding of cargo stowage and stability.
• Proficient in MS Office.
• Excellent verbal and written communication skills.
• Ability to manage time efficiently.
• Ability to execute in a fast-paced environment.
• Ability to plan and organize to ensure efficient execution.
• Ability to drive and influence the performance of others.
• Ability to make sound decisions and respond quickly to operational issues.

Physical Working Attributes

• Climb up and down a ladder on a vessel multiple times within a shift.
• Work on ships and terminals with engine equipment.
• Work in changing hot and cold climates based on weather conditions.
• Work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment.
• Lift, push, and/or pull up to 30 lbs.