Asst. Manager, Employee Experience - USA.NY- TA&EE - Employee Experience.People & Intellectual Capital Group

Responsibilities

• Ensure that onboarding and offboarding are conducted in compliance with NY Labor laws and regulations.
• Ensure onboarding and offboarding procedures are followed as per SOPs.
• Welcome newly hired employees and execute the engagement plan throughout the onboarding journey.
• Provide all the necessary information and support which the new joiner requires.
• Support with the orientation of the new joiners.
• Maintain and update database of organization structure and staff details, including staff files.
• Arrange background checks and OFAC checks on new hires in compliance with Bank Secrecy Act and place documentary evidence in personal files.
• Maintain training database and liaise with external agencies/training centers for attendance of training courses/seminars for branch staff.
• Ensure prompt resolution of HR related issues of branch, acting as liaison with staff on HR complaints and advising management on resolution.
• Coordinate interviews with PICG(HR) and other Group/Division at HO to meet all requirements arising from staffing needs/issues of branch personnel.
• Maintain training log.
• Assist Manager, PICG on leave planning for all staff.
• Disbursement of salaries and maintenance of all salary data.
• Assist Manager, PICG with 401K Savings Plan administrative tasks and respond to staff inquiries.
• Assist with renewal of Medical/Dental Insurance as well as Life Insurance policies.
• Assist Manager, PICG with day-to-day operational activities and administrative tasks.
• Responsible for processing insurance enrollment/changes and terminations accurately.
• Responsible for processing insurance premium payments of medical/dental/vision/short-term and long-term disability insurance.
• Ensure that employees' records (hard/soft) are maintained in compliance with NY Shield Act and handle employee inquiries, responding in a timely manner.
• Support in solving employee’s issues and provide them with guidance.
• Work closely with other PICG unit to educate and provide guidance.
• Provide support to Manager, PICG in handling day-to-day affairs.
• Support Employee Engagement Champion in organizing and executing the EE plans and events.
• Participate in improvement initiatives within the PICG team.

Qualifications and Skills

• Knowledge of local Labor laws and regulations on employment matters
• Strong communication and interpersonal skills
• Ability to interact and coordinate with staff across all levels
• Experience with ADP software for payroll