Asst. Director - Accounts Receivable & Cashiering - 140906

Business & Financial Services (BFS) at UC San Diego is a dynamic and essential part of the university's financial operations, overseen by the Assistant Vice Chancellor and UC San Diego Controller. BFS manages the university’s financial resources and supports UC San Diego's academic and research mission through specialized divisions including Office of the Controller, Financial Operations & Sponsored Projects Finance, Internal Controls & Accounting, Financial Insights & Training Solutions, Student Financial Solutions, and Finance & Administration. With an annual budget of approximately $20 million, BFS fosters a collaborative and innovative environment with over 150 career staff and a diverse team of student assistants, contractors, and casual employees.

About the role

The Cash, Banking and Receivables Management division at UC San Diego manages critical financial operations including Accounts Receivable, Banking Operations, Cashiering Office operations, Merchant Card Services and e-Markets, PCI Compliance, and Cash Management. This leadership role oversees the full-cycle management of Accounts Receivable and the Cashiering Office, directing day-to-day operations such as sundry receivables, project invoicing in Oracle, collections, payment application, cash handling, deposit operations, and balance sheet receivables account reconciliations. The Assistant Director ensures accuracy, operational excellence, compliance, and strong internal controls while providing strategic guidance, training, and support to financial officers, departmental business staff, and campus partners.

The role promotes a customer-focused service model, fosters an inclusive and high-performing work environment, and leads effectively within a unionized setting. The Assistant Director resolves complex accounting, operational, and customer service issues, leads cross-functional initiatives, and contributes to strategic plans for the division. A hybrid work schedule is preferred, with regular on-site presence required to support operational needs.

Responsibilities

• Oversee full-cycle management of Accounts Receivable and Cashiering Office operations, including sundry receivables and project invoicing in Oracle from initiation through completion.
• Direct collections, payment application, cashiering services, cash handling, deposit operations, and balance sheet receivables account reconciliations.
• Ensure accuracy, operational excellence, compliance, and strong internal controls across all functions.
• Provide strategic guidance, training, and operational support to financial officers, departmental business staff, and campus partners.
• Promote a customer-focused service model while ensuring adherence to university policies, regulatory requirements, and industry best practices.
• Lead a team of professional and represented staff, fostering an inclusive, collaborative, and high-performing work environment.
• Manage employee performance, support employee development, and maintain positive labor-management relationships.
• Resolve highly complex accounting, operational, and customer service issues using sound judgment and strategic thinking.
• Lead cross-functional initiatives, business process improvements, technology implementations, and financial operations projects.
• Contribute to the development and execution of strategic plans and objectives for the division as a member of the BFS Extended Core Leadership Team and the CBRM Leadership Team.

Requirements

• Experience with balance sheet reconciliations, cash handling controls, and compliance with university financial policies.
• Knowledge of accounts receivable, cashiering operations, payment processing, reconciliations, internal controls, and financial reporting practices.
• Strong analytical skills, attention to detail, and ability to resolve complex financial issues across departments.
• In-depth knowledge of accounting principles (GAAP & GASB), fund accounting principles, and experience analyzing and summarizing complex accounting data.
• Experience performing complex reconciliations, resolving accounting problems, and preparing financial statements.
• Leadership experience providing guidance, coaching, and mentoring to professional, support staff, and student employees.
• Ability to establish and maintain supportive interpersonal relationships and provide quality, courteous service to all customers.
• Advanced experience using financial transactions and systems, including related policy, accounting, and regulatory compliance requirements.
• Experience applying knowledge of automated accounting systems to resolve problems, recommend improvements, and develop new systems and processes.
• Demonstrated ability to use MS Software Applications (Word, Access, Excel, etc.) or similar software for problem-solving and systems development.
• Competence in database and spreadsheet functionality to analyze data and create end-user applications.
• Ability to work with a variety of data sources including mainframe, network, and local data.
• Experience analyzing business requirements, regulations, and similar information.
• Advanced knowledge of analytical procedures used in complex accounting projects.
• Ability to quickly learn and apply policies, and knowledge of best practice accounting internal controls.
• Strong interpersonal, verbal, and written communication skills; service orientation; ability to multi-task in a high-volume environment.
• Sound judgment, decision-making skills, and reasoning ability to develop original solutions to problems.
• Understanding of the interrelationship between procedures and desired results, and ability to identify and correct discrepancies.
• Ability to apply experience and judgment to distinguish between effective and ineffective business practices.
• Ability to seek opportunities and support positive change using innovative means.
• Ability to assess organizational needs, establish priorities, delegate, and manage multiple projects simultaneously.
• General knowledge and/or experience with Oracle Financial Cloud platform.
• Ability to extract, verify, and compile accounting information from multiple sources.
• Demonstrated knowledge of audit techniques and internal control standards.
• Experience evaluating processes to establish and maintain accountability structures and internal control elements.
• Advanced ability to present complex accounting and finance-related information verbally and in writing.
• Ability to communicate ideas clearly, make incisive and coherent presentations, and respond to rapid questioning on difficult issues.
• Advanced knowledge of common desktop/web applications.

Special Conditions

Job offer is contingent upon satisfactory clearance based on Background Check results.

Pay

Hiring Pay Scale: $145,000 - $155,000 per year. Annual Full Pay Range: $100,100 - $187,500 (prorated if appointment percentage is less than 100%). Hourly Equivalent: $47.94 - $89.80. Factors determining compensation include experience, skills, knowledge, abilities, education, licensure, certifications, and business/organizational needs.

Schedule

• Days, 8 hours per day, Monday through Friday.
• Hybrid work schedule preferred, with regular on-site presence required. Alternative work arrangements may be considered based on operational requirements and departmental needs.